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Rhea Manianita, Restaurant Receptionist

Rhea Manianita

Restaurant Receptionist·Giovanni Restaurant

Kuwait

Diploma, Major in Computer Secretarial

Work experience

Total years of experience: 7 years, 5 months

Restaurant Receptionist

November 2021 - Present

Giovanni Restaurant

Al Kuwait, Kuwait

November 2021 - Present

• Managed incoming phone calls, ensuring prompt and professional responses.
• Welcomed guests with a warm and friendly demeanor, enhancing their dining experience.
• Efficiently took messages and communicated important information to relevant staff.
• Processed payments accurately, maintaining a smooth transaction flow.
• Maintained detailed records of guest visits, contributing to improved customer relations.
• Verified reservation details and followed up with guests to ensure satisfaction.
• Delivered exceptional service, consistently receiving positive feedback from guests.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Assistant Trainer

January 2025 - January 2026

Jawda Academy

Al Kuwait, Kuwait

I found this job using Bayt.com

January 2025 - January 2026

• Trained individuals on cleaning techniques, guest relations, and
professional behavior.
• Demonstrated cleaning techniques, use of tools, and service procedures

Company industry:
Hospitality & Accomodation
Job role:
Training and Development

Receptionist

January 2021 - January 2025

Gio Lounge –

Sharq, Kuwait

January 2021 - January 2025

A Receptionist is responsible for managing front desk operations and serving as the first point of contact for visitors and clients. Duties include answering and directing phone calls, handling bookings and appointments, greeting guests in a professional and friendly manner, and providing accurate information when needed. The role also involves managing correspondence, updating records and systems, handling basic administrative tasks, and ensuring smooth daily operations at the reception area. A Receptionist must maintain a well-organized front office, deliver excellent customer service, and support overall business efficiency.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Housekeeping Supervisor

January 2019 - January 2021

Palms Beach Hotel and Spa

Salwa, Kuwait

January 2019 - January 2021

• Conducted daily briefings covering VIP guests, long-stay guests, and
online bookings (e.g., Booking.com and TripAdvisor).
• Supervised housekeeping tasks and assigned duties across designated
areas.
• Inspected vacant clean rooms to ensure they met quality and cleanliness
standards.
• Monitored stay-over guests and DND rooms to maintain consistent
service and guest satisfaction.
• Coordinated and reported maintenance issues to the Engineering
Department for timely resolution.
• Ensured cleanliness and organization of public areas, including pantries,
corridors, and staircases.
• Maintained high standards of hygiene, safety, and overall guest
satisfaction.
• Conducted inventory checks for housekeeping supplies, linens, and
amenities.

Company industry:
Hospitality & Accomodation
Job role:
Other

Education

International Institute of Computer Science & Administration

December 2018

December 2018

Diploma, Major in Computer Secretarial

Kuwait

GPA (point): 1 out of 20

GPA (point): 1 out of 20

Design to give you the computer skills and business know how required in todays office environment , this program is ideal if you want learn about the current computing applications,update your existing skills or develop work -ready computing skills.

Skills

Admin Assistant
Expert
Admin Assistant
Expert
Service Desk
Expert
Service Desk
Expert
computer skills , customer service
Intermediate
computer skills , customer service
Intermediate
Management
Intermediate
Management
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Sales
Intermediate
Sales
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Microsoft Word
Intermediate
Microsoft Word
Intermediate
Secretarial
Intermediate
Secretarial
Intermediate
Receptionist
Expert
Receptionist
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Administration
Beginner
Administration
Beginner
Front Office
Intermediate
Front Office
Intermediate
Marketing
Beginner
Marketing
Beginner
Teaching
Intermediate
Teaching
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CLEANLINESS
Intermediate
CLEANLINESS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate

Languages

English

Expert

Arabic

Beginner

Filipino

Beginner

Training and Certifications

Certifications
Certificate in Computer Secretarial