Blessy Shaji, Customer Service Representative

Blessy Shaji

Customer Service Representative

Square soft technology Est

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Accounting
Expérience
2 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 1 Mois

Customer Service Representative à Square soft technology Est
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mai 2022

I am an experienced and customer-focused professional seeking a challenging role as a Customer Service Representative. With 3 years of experience in BPO and one year of experience as a front office admin. I possess strong communication, problem-solving, and interpersonal skills. Committed to delivering a positive customer experience and exceeding expectations. Eager to contribute my skills and dedication to your team.

Éducation

Baccalauréat, Accounting
  • à Mahatma Gandhi University (kottayam)
  • mai 2019

During my studies, I undertook a project focusing on the effectiveness of advertising within the retail industry, specifically examining the strategies employed by Bata. This comprehensive study involved conducting market research, analyzing consumer behavior, and evaluating the impact of various advertising channels on brand perception and sales performance.

Specialties & Skills

Hospitality
Customer Insight
Communication Skills
Customer Retention
Customer Support
Problem solving skill
Continuous learning
Active listening
Communication skill
teamwork
Adaptability

Langues

Anglais
Expert
Malayala
Langue Maternelle

Loisirs

  • Baking , Hand embroidery, craft