Software Engineer
Giesecke+Devrient Currency Technology FZE
مجموع سنوات الخبرة :12 years, 0 أشهر
Working as a Software Engineer, Key responsibilities include :
- Implementation of software packages at customer sites as per requirements.
- Responding to and troubleshooting all customer software issues for all G+D SWS products.
- Ensuring that all issues are resolved to the customer satisfaction within the contracted SLA times.
- Providing onsite assistance as required.
- Conducting In-house and On-site trainings for customers.
- Providing phone support to customers.
- Lead Implementation activities at customer site.
- Creating documentation (Support/Training) as per the customer requirements.
- Etc.
- Installed and maintained company's current Time and Attendance software.
- Provided support for both clients and in-house hardware teams in implementing Time and Attendance solutions based on client requirements.
- Implemented client customization on current solution,
- Providing new customized reports and changes in solution structure.
- Analyzed business requirements of various Human Resource teams and providing business logic to the development team lead.
- Maintained a good business relationship with all current and new clients.
Installed and maintained company's current Time and
Attendance software.
Provided support for both clients and in-house hardware
team in implementing Time and Attendance solutions based
on client requirement.
Implemented client customization on current solution,
Providing new customized reports and change in solution
structure.
Analyzed business requirements of various Human Resource
teams and providing business logic to development team
lead.
Maintained good business relationship with all current and
new clients.
Researches, plans and implements online campaigns for
various platforms,
Monitors reach and engagement for maximum impact,
Creates monthly marketing reports,
Designed numerous marketing campaigns,
Managed up to five projects at a time,
Took part in the company's rebranding,
Provide general information to staff, clients, or the public.
Design websites, web application and mobile application,
Hosting website and web application
Created backend applications for mobile apps.
Created Social Networks Application like ERP for companies
Majored in creative advertising (minor in marketing)
Graduated Magna Cum Laude, Maintained a 4.0 GPA all 8 semesters,
