سلمي زكي

• Samsung Mobile spare parts Supply Chain supervisor
• Supervised team of 2 members (2 Sales forecast coordinators)
• Reduced shipments' clearance lead-time from 30 days to 14 days
• MRP
• Forecast market needs for spare parts for new Samsung Mobiles before launch
• Supported in improving Samsung after sales service in coordination with Customer Service team
• Implemented new forecasting system for Samsung distributors

• Supported in establishing 1st Samsung warehouse in Egypt.
• Passed QA test to establish Samsung spare parts warehouse.
• Migrating parts operation from Regional HQ to Samsung Egypt
• Forecasting for Samsung distributers
• Reduced parts back order by 95%
• Contract management
• Pricing management
• Coordinated with Samsung distributers to improve Samsung after sales service

• Developing new tool to extract Supply Chain reports from SAP & Citrix in accordance with IT department
• Developed new layout for Pipeline report to measure order fulfillment & vendors' lead time
• Improved order fulfillment from 46% to 98%
• Developed KPIs for Supply Chain dept.
• Developed new vendor management work process
• Perform suppliers’ evaluation
• Contract management
• Handling vendors' payments (advance payments, credit notes, etc.)

• Responsible for the Complementary Work Force Bid (CWF) offers negotiation, Contracts, FVD
• Handled bid for establishing Cafeteria in IBM Egypt premises
• Responsible for negotiation offers with Travel Agencies to handle a Summer Trip for IBM employees
• Interviewed candidates to be hired at the Procurement Dept
• Negotiate pricing with Vendors
• Perform suppliers’ evaluation and assessment
• Perform supplier qualification & submission for addition / deletion / update requests to Vendor Master File
• Ensure effective contracts management in Procurement Contracts database (COLT)
• Ensure proper / timely documentation & auditable records of transactions (incl. PO log, Tenders / Supplier Selection documentation in line with the process, By-pass management, process changes, contracts)

Summer Training at the Deal Hub department, archiving & reviewing contracts with customers, archiving all sales cases, forming a company profile for IBM Egypt.