blossom mae rada, Receptionist/Patient Access Representative

blossom mae rada

Receptionist/Patient Access Representative

Taiba Hospital

Location
Kuwait
Education
Bachelor's degree, Bachelor in Food Service Management
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

Receptionist/Patient Access Representative at Taiba Hospital
  • Kuwait - Al Kuwait
  • My current job since June 2012

*Performs secretarial duties such as answering phone calls, handling patients concerns and questions. Welcome and greets patients/clients/visitors to the department in a manner that is helpful and friendly, determine the purpose os visit and direct patients/clients/visitors to the appropriate person or department(s).
*Coordinate and organize appointments and documentation to facilitate the smooth running of the health care environment and support delivery of quality patient care.
*Verifies the method of payment for services (insurance, Cash, Credit Cards, etc.). Processing insurance claims online and collect data and/or payment as appropriate.
*Safeguard patient privacy and confidentiality.
*Maintain orderly appearance of reception area and supplies stocks.
*Bill patients and recieve moneys.
*Balance all transaction at the end of the day for cash reconciliation.

Cashier at The Sultan Center
  • Kuwait - Al Ahmadi
  • March 2009 to May 2012

Working on a cash register in a large busy store providing a high quality, customer service and acting as the last point of contact for customers.
*Consolidated experience in managing and troubleshoot in store cash operations matured by working in large retailer.
*Interact with mutiple customers, provide customer service, accept multiple forms of payment including cash, checks and credit cards, provide correct change to the customers.
*Refilled supplies and shopping bags and verified cash register balances.
*Train new cashiers.

Education

Bachelor's degree, Bachelor in Food Service Management
  • at Camarines Norte State College
  • March 2006

Its focus on how to manage and run a business especially food industries and hotels.

Specialties & Skills

Credit Cards
Customer Service
Service Management
Supportive
Can speak conversational Arabic.
Relevant computer applications like MS Word, MS Excel,

Languages

English
Intermediate
Arabic
Beginner