Learning Commons Evening IT technician
University of Calgary in Qatar
Total years of experience :5 years, 4 Months
Video Conferencing setup, handling IT complaints with laptop, desktops, looking after daily activities in the library, including signing out books, android devices, laptops. Looking after technical complaints with laptops, android devices, iPads and desktops, certain software issues. Was responsible in using Active Directory to reset passwords or change passwords for students and faculty. Setting up video conference calls and recording the same.Looking after the day to day activities of the library which included signing out books, android devices and laptops.
Organization: Cognizant Technology & Solutions
Designation: Senior Systems Executive
➢ 6 months experience in website deployment using subversion commands for US based Merck Pharmacueticals
➢ Service Duration: From November 19 2012 - May 17 2013
My role was in helping customers fix internet troubles over phone, which included technical troubleshooting with modems and desktop PC's and laptops with both OS Windows and Macintosh
My role was to design websites for clients using language PHP, which included both designing as well as programming
Passed with aggregate of 70% in Btech computer science