Service Administration Officer
Mohamed Abdulrahman Al Bahar
Total years of experience :21 years, 6 Months
LAST 18+ YEARS
Managing Maintenance and service of IT Peripherals such as Servers, Roters, PC’s, Website Management, Mail Clients etc. For customers and managing and coordinating dealers in 02 states (Karnataka & Kerala)
•Maintaining Good Relationship between Dealers in Kerala State And Company.
•Installation and demonstration of Software & Hardware on Customer Site.
•Managing Customer Problems Independently.
•Providing Complete Satisfaction To Customers by Giving Immediate /effective solutions.
•Managing the branch office independently and dealing with purchasing of materials.
• As- “In Charge - Customer Relation -
to the Branch Service Manager.
Dealing with all correspondences on behalf of Branch service Manager, Maintaining Good Filing / Tracking System &Preparation of Quotations, Tenders, Memos, and Vehicle Fleet Management etc.
Customer’s used CAT machine inspection / certification for Traffic & Customs Clearance.
Handling Petty Cash For Service Department, Preparation of LPO’s, Managing stationeries for the department.
Interdepartmental coordination fro smooth operation of service division.
Handling Technicians Field Service Reports, Delivery Service Reports etc.
Travel Arrangements for senior officials And training arrangements.
Coordinating with Local Purchase / Managing Stationeries for Service Department and coordination with training and travel arrangements
courses: Course on CISCO systems
(3 years / 6 Semester Program in
courses: Course on CISCO systems
(Graduation) in