Bongiwe Mbele

- Develop, deliver, and maintain a complete Livewell Mobile Application product specification, including cross functional business requirements.
- Engaging with business, IT and UX/UI to drive a user- centered product development approach that starts with why?
- Conduct product and market evaluations by keeping up to date with Mobile Application changes and developments in the market
- Review and analyze insurance products and policy conditions
- Assist the Risk and Compliance team with creating policies to meet specific client needs by ensuring that they are up to date with current laws and regulations.
- Elicit feedback from users, customers, and clients to ensure we are solving for real market problems through JAD workshops and adjust the roadmap accordingly.
- Ensuring that each feature on the Mobile Application drives the value that business needs through UAT.

Project 1: Personal and Business Banking

- Regulating the quality of a business solution project team's work outputs.
- Designing the test approach, methodology and success criteria for business improvement solutions.
- Compiling business-requirement and functional-requirement specification documents for solutions aimed at the improvement of business practices.
- Designing and validating integrated business-practices.
- Refining and re-prioritization of the release backlog.
- Providing regular feedback by testing deliverables against a user story's acceptance criteria and regular feedback by validating that the product meets the business goals.
- Supporting everyday reporting, facilitation, and communication.
- User story definition and refinement and team backlog management.
- Agile software development environment and methods, e.g. Scrum, Kanban.
- User and technical acceptance test design, execution, and validation market research, design thinking, and lean start-up methods (MVPs).
- Using Microsoft office tools for data dictionaries and data mapping (Word, Excel, PowerPoint, Project Office)
- Testing strategies, test plans and the execution project management principles of the Business mindedness.
- Focusing on problem solving, planning, and dealing with ambiguity in our requirements grooming session Project 2: Wealth and Investment Banking
- Building wealth and investment features on an SAP platform.
- Involved in wealth and investment nominated accounts inception and design solutions.
- Designing and validating integrated systems for the TO-BE Wealth and investment product.
- Supporting workarounds for the AS-IS solution on the BRACC (Legacy) system.
- Involved in the iteration planning sessions.
- Supporting everyday reporting, facilitation, and communication.
- Involved in the user story definition and refinement and team backlog management.
- Using JIRA and Confluence to log user stories, incidences, and production defects, e.g.
Scrum, Kanban.
- User and technical acceptance test design, execution, and validation Market research, design thinking, and lean start-up methods (MVPs).
- Using Microsoft office tools for data dictionaries and data mapping (Word, Excel, PowerPoint, Project Office).
- Testing strategies, test plans and the execution project management principles of the business mindedness.
Focusing on problem-solving, planning, and dealing with ambiguity.

- Participating in requirements gathering workshops and stakeholder meetings, conducting interviews, and reviewing historical data.
- Compiling documentation, i.e. business requirement specification document and ensuring sign off and buy-in by all parties involved by conducting meetings with business users.
- Using object-oriented analysis to create system POCs.
- Working with the testers for functionality testing, it takes place by formulating test cases, test results are documented accurately and completely discussed with senior business analysts and solutions are brainstormed.
- Compiling reports and querying the database using the MS SQL Server and SSRS tool.
- Responsible for the restoration and backup of the database for testing purposes on different application levels.
- Responsible for downloading and installing daily backend and frontend releases.
- Facilitating UAT and maintaining the system by logging bugs on Redmine to the developers during continuous testing phases. Then perform other tests such as exploratory testing.
- Facilitating JAD sessions during our life cycle sessions and ensuring that all stakeholders are aligned.
Reason for Leaving: Contract successfully completed.