Group Internal Audit Secretary
Obeikan Investment Group
مجموع سنوات الخبرة :25 years, 2 أشهر
Dec 2012 till present: Group Internal Audit Secretary
Obeikan Investment Group (OIG), Riyadh, K.S.A.
➢ Responsible for the preparation/compilation of Quarterly Report of Post Implementation Reports (PIR) on all pending issues from different companies within the entire Group of Obeikan Investment as submitted by Auditors
Responsible for the preparation of the Report required for the Quarterly Audit Committee Meeting
Monitoring the Daily Attendance of all Internal Audit Staff and responsible for the submission of the monthly Timesheet to the Payroll Department
Handling Incoming and Outgoing calls and ensure messages are relayed to the concerned staff
Responsible for updating the Audit Projects Monitoring Sheet to ensure the latest stage of the project if fully attained based on the timetable projected.
Responsible for placing purchase orders of Office Supplies and other requirements needed by all GIA Staff
Ensure to set meetings, appointment confirmations to Top Management when requested
Ensuring meeting/conference rooms are made available; contact Catering Company if refreshments are required for the meeting scheduled
Taking minutes of the meeting, taking dictations and transcribe at the timely manner
To assist Guest for their upcoming visits to the OIG Group, and ensure that all the logistics, i.e. Visit Visa, Hotel bookings and Air Travel Tickets and Transportation arrangements are all set prior to their arrival in the Kingdom.
Managing the day to day Office Administrative tasks of the Department.
February 2012 till September 2012: Gen. Care Customer Services Agent
NCO Group Philippines
➢ Handling incoming calls for T-mobile products inquiries, trouble shooting of client's mobile devices, billing issues and general queries.
➢ Ensure to render a very good customer service experience to each and every call from clients
➢ To provide a quick resolution to every calls from clients.
➢ Provide also call backs to clients if needed.
October 2011 till December 2011: Technical Support Agent
Harte-Hanks Inc., Market-Market, Makati City
➢ Handling incoming calls for Samsung Digital TV department for trouble shooting from the clients of USA
➢ Ensure to render a very good technical support experience to each and every call from clients
➢ Ensure to provide a quick resolution to every call from clients.
➢ Answers various inquiries from clients.
01 July 2002 till October 2011: Self-Employed
When my mother was so ill, I decided to stop working abroad in order to take care of her. At this stage, I used my hard earned money to invest on small businesses as follows:
1) Grocery Store
2) Tricycles
3) Small scale piggery business
15 Jan 2000 - 30 June 2002: Flight Operations Administrator
NetJets Middle East (National Air Services), Jeddah - Saudi Arabia
NetJets Middle East (National Air Services) Jeddah is a joint venture between NetJets USA and National Air Services providing VIP chartering flights services and aircraft fractional ownership.
During my tenure with NJME-NAS, I was responsible for:
➢ Handles administrative job routines, ranging from meetings arrangements and taking minutes, making hotel accommodation, airline reservations and transport arrangement for pilots and Management.
➢ Part the setting-up the Flight Operations Department, reporting directly to Director of Flight Operations, and liaise with Director of Safety and Standard, Director of Training, Director of Maintenance, Director of Product Delivery, Director of Maintenance and In-Flight Services Manager for their day to day administrative requirements.
➢ Implementing the Crew Monthly Monitoring of Expiry Reports for work visa, visit visas, pilots licenses, medicals, and pilot's training due dates.
➢ Liaised with the Director of Training and In-Flight Services Manager for upcoming Pilots & Flight Attendants due training by coordinating with the Product Delivery Crew Schedulers and further liaise with different Flight Safety Training Centres (Texas, Savannah & Lebourget) for the course slots availability and confirmation.
➢ Liaised with Finance Department for the crews expenses report payments and disbursing the same to concern individual.
➢ Arranging and liaising with Human Resources for Crew Recruitment outside the Kingdom of Saudi Arabia i.e. Dubai/Paris or London and arranging the hotel bookings, flight bookings, and transport services for all short listed candidates (pilots and flight attendants)
➢ Maintaining an up-to-date crew records filing for easy reference of Director of Operations, Director of Training and In-Flight Services Manager.
➢ Other job assignments as required by the Flight Operations Department heads
19 April 1996- 31 Dec 1999: Personnel Admin Coordinator
Abdullatif Group (ALJ) of Companies- Toyota Saudi Arabia, Jeddah
ALJ Group is the sole distributor of Toyota brand automobiles and Toyota Spare Parts in Saudi Arabia, where the Head Office is located in Jeddah.
During my tenure with ALJ Group, I was responsible for:
➢ Assists directly to the General Manager - Staffing on his day-to-day activities in the recruitment of staff, providing administrative and secretarial duties, preparation of job offers to selected new recruits, recruitment agencies contacts, arranging meeting schedules and interviews and assisting colleagues within my department in their assigned job responsibilities.
➢ In 1998, I was reassigned to report to the Group General Manager - Personnel Administration. With this new post, I provide comprehensive secretarial and administrative services. Assists him in the review of all the documents received that require to issuing payroll changes, if proper approvals from the emanating Division are obtained.
➢ Maintains an up-to-date records and confidential filing, coordinates with Divisional and department meetings, receiving all incoming and outgoing correspondence on internal memos, business letters, telexes and faxes.
➢ Screens all telephone calls, ensuring that appropriate parties receive the information, drafts memos and letters that require urgent action
➢ Initiating the daily routine matters and making inquiries on behalf of my superior.
➢ Arranges travel itineraries, hotel reservations and flight bookings and transportation services
➢ Arranging meeting rooms for candidates' interview and ensuring correct paperwork are available.
➢ Other job assignments as required by the Human Resources Department heads
19 Jan 1994 - 29 February 1996: Food and Beverage Administrator
Hyatt Regency Hotel Jeddah, Saudi Arabia
Hyatt Regency Hotel Jeddah is one of the leading five star hotels in Saudi Arabia providing the highest standards in Hospitality business. I am responsible for the following tasks:
➢ Reports directly to the Executive Asst. Manager - Food and Beverage and coordinates with all the Restaurants Outlet Managers and renders administrative services on the day to day operations.
➢ Responsible to take meeting minutes of the monthly Food and Beverage Meeting, Management Meetings and Outlet Managers Meetings
➢ Setting up appointments to suppliers and guests
➢ Taking and transcribing dictations, preparing quotations for various banquets inquiries, filing and other secretarial duties
➢ In-charge of handling incoming & outgoing phone calls and work as a reliever to the Executive Secretary to the General Manager, whenever not available
05 April 1992-Nov 1993: Executive Secretary
Al Salem Trading Company, Jeddah, Saudi Arabia
Al Salem Trading Company is the sole distributor of known York Air Conditioning brand System (A/C and Chillers) and other HVAC System products in Saudi Arabia. During my stint with Al Salem, here are my duties and responsibilities:
➢ Reports directly to the Executive Manager and assists all Departmental Managers by rendering administrative and secretarial services.
➢ Taking daily Departmental meeting minutes and setting up appointments to suppliers, creditors and VIP Guests
➢ Taking and transcribing dictations, preparing quotations for Sales Department and Accounts Department.
➢ In-charge of handling incoming & outgoing phone calls to ensure it is properly transferred to the concern staff and messages are being conveyed well.
Feb 1992 - March 1992: Stenographer cum Clerk I, ECOTECH Center, Ministry of Education
Cebu City, Philippines
Directly reports to the Deputy Director of the Center, responsible on taking and transcribing dictations during meetings of the Regional Directors. I am also the in-charge of handling incoming and outgoing phone calls, and providing secretarial duties to the Director.
20 Nov 1991- Jan 1992: Executive Secretary
Araw Paper Paper Mill Corporation, Bais City, Neg. Or. Philippines
I am working directly to the President of the Corporation and I handled all the administrative and secretarial duties. In-charge of taking and transcribing dictations, preparing progress report of the paper mill, company memos and correspondence, setting appointments to clients and guests, handling incoming and outgoing phone calls, assisting the departmental manager and engineers in their clerical works and preparing the daily time record and responsible for the preparation of the monthly payroll.
Mar 1989-Nov 15, 1991: Private Secretary cum Stenographer
Saniel, Sardoncillo and Velasquez Law Offices, Cebu City, Philippines
Working with the Velasques, Sardoncillo & Saniel Law Offices was a great challenge for me after I graduated with the Diploma in Junior Secretarial Course. In a law firm environment, all correspondence and case reports are dictated and I am responsible to take and transcribe of the same. My job also entails for case studying and researching in Law Library, do the drafting of documents, interviewing clients for their respective cases, responsible for incoming and outgoing mails, documents, handling incoming and outgoing telephone calls and setting appointments to retainers and walk-in clients.