Boris Fernandes, Senior Business Development Executive

Boris Fernandes

Senior Business Development Executive

Ethinos Digital

Location
Oman - Muscat
Education
Bachelor's degree, Bachelor of Mass Media: Advertising
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

Senior Business Development Executive at Ethinos Digital
  • India - Mumbai
  • November 2022 to August 2023

• Utilized cold and warm calling to connect with prospects, build trust and develop business relationships.

• Implemented long-range goals to improve sales and marketing plans, working closely with senior leaders.

• Brought in high-value clients with proactive approach to industry networking.

• Identified decision-makers swiftly within prospect organizations, leveraging value proposition content to secure new agreements.

• Compiled and presented sales reports for senior management.

• Attended conferences and industry events to connect with prospects and build partnerships.

• Pursued diverse sales leads, tracked contacts and
maintained pipelines.

• Prospected continuously with digital data sources to identify new business development opportunities.

• Coordinated quotes and proposals per client requirements.

• Helped organization refine and execute new business development strategies.

Retail Sales Supervisor at Virgin Megastore
  • Oman - Muscat
  • August 2018 to May 2022

• Maintained store merchandising standards, verifying appropriate stock levels, correct promotional signage and adherence to schematics.

• Maintained operational readiness with smooth handling of opening, shift change and closing tasks.

• Empowered staf with strategies for handling dificult situations and complicated sales.

• Monitored and actively regulated expenses to achieve corporate financial goals.

• Managed presentation needs by teaching employees how to clean customer areas and reset stock.

• Improved individual performance of each team member, delivering constructive feedback and strategizing personal improvement plans.

• Kept employees on-task and operating collaboratively with clear team expectations and specific personal goals.

• Protected store funds, counting drawers before and after shifts and preparing daily deposits.

• Assisted with inventory control eforts by arranging cycle counts and identifying potential shrink points.

• Achieved revenue targets by coaching employees on promotional strategies.

• Authorized special actions for returns, exchanges and refunds.

• Set schedules to cover demand without exceeding labor budget.
• Ofered feedback to senior management on strategies for increasing sales, expanding markets and promoting business.

Retail Sales Associate at Virgin Megastore
  • Oman - Muscat
  • November 2015 to August 2018

• Set productive work goals and established priorities in order to meet them.

• Updated pricing and signage to advertise sales or seasonal products.

• Developed individual relationships with customers from greeting through post-sale contact.

• Improved individual performance by accepting direction and feedback.

• Maintained strong working relationships inside and outside organization.

• Utilized POS system to process cash, credit card, and mobile pay transactions.

• Addressed, researched and resolved customer issues.

• Organized and faced products on shelves and in displays to comply with merchandising standards.

• Used business and product knowledge to solve customer needs.

• Minimized store thefts through strategic monitoring and customer observation.

Social Media Executive at Briefkase Digital
  • India - Mumbai
  • May 2014 to December 2014

• Oversaw social media asset design to be in line with brand identity.
• Tracked customer engagement and feedback to optimize social media strategies.
• Incorporated interesting and informative content, resulting in increased shares and followers.
• Engaged daily with community using posts, stories and tweets.
• Monitored and tracked followers on social media platforms to analyze growth.
• Created organic company content nested within relevant events and trending topics.
• Proofread and reviewed all print and electronic

Education

Bachelor's degree, Bachelor of Mass Media: Advertising
  • at Mumbai University
  • April 2024

Ranked 3rd in Class. Specialised in Copy writing, photography and graphic designing.

Specialties & Skills

Training and Development
Retail Systems
New Business Development
New Business Acquisition
Cashiering
Teamwork and Team Building
Microsoft Office
Customer Service
Adobe Photoshop

Languages

English
Native Speaker

Training and Certifications

Supply Chain Management: A Learning Perspective (Certificate)
Date Attended:
September 2023
UNIVERSITY OF LONDON (Certificate)
Date Attended:
October 2023

Hobbies

  • Photography