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Bouchra Farzouz, Senior Personal Assistant

Bouchra Farzouz

Senior Personal Assistant·Servcorp

United Arab Emirates

Bachelor's degree, OFPPT

Work experience

Total years of experience: 19 years, 1 months

Senior Personal Assistant

November 2018 - Present

Servcorp

United Arab Emirates

November 2018 - Present

Company industry:
Business Support Services
Job role:
Secretarial

Public Relations

March 2018 - October 2018

global catering services

Dubai, United Arab Emirates

March 2018 - October 2018

Personal assistant

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Guest Service Executive

August 2016 - January 2018

park hyatt abudhabi

Abu Dhabi, United Arab Emirates

August 2016 - January 2018

managing bookings ... follow up with guest and VIP guest solve the complains ...daily reports .... billing managing emails....

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Guest Relation

May 2015 - August 2015

medhufushi island resort

Maldives

May 2015 - August 2015

welcoming guest briefing them about the resort ... escorting guest and following up with them during all their stay... managing all complains and solving issues

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Receptionist

March 2014 - April 2015

ben attar

Marrakech, Morocco

March 2014 - April 2015

check in and check out managing bookings taking care of guest needs

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Sales

June 2012 - February 2014

quitcome \boostercom

Marrakech, Morocco

June 2012 - February 2014

calling guest and selling for them product and closing deals with target achievement

Company industry:
Sales Outsourcing
Job role:
Sales

reception and reservation

January 2012 - May 2012

asmitou

Marrakech, Morocco

January 2012 - May 2012

check in check out and managing all bookings of the hotel

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Hostess

November 2009 - October 2011

Al minzah

Marrakech, Morocco

November 2009 - October 2011

welcoming the guest escorting them to their table ... managing table bookings ....

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Receptionist

December 2008 - October 2009

relais et chateaux l'heure Bleue

Marrakech, Morocco

December 2008 - October 2009

check in and check out the guest ... giving briefing about the hotel ... escorting guest to their rooms.... and close the bill by end of their stay

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Head Waitress

June 2007 - August 2008

khit rih

Marrakech, Morocco

June 2007 - August 2008

welcoming guest serving them and answering there needs

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Secretary

April 2006 - March 2007

IT office \reservation agent

Marrakech, Morocco

April 2006 - March 2007

secretary and assistant manager for an IT company and managing bookings for DAR ETTO hotel

Company industry:
Administration Support Services
Job role:
Administration

Cashier Head

June 2005 - November 2005

sirocco

Marrakech, Morocco

June 2005 - November 2005

sending reports.... closing the day ( daily and monthly reports )

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Education

OFPPT

September 2007

September 2007

Bachelor's degree, OFPPT

Morocco

Languages

Arabic
Native Speaker
French
Expert
English
Expert