بولس رياض

Program Management Consultancy في Norconsult Telematics

• المملكة العربية السعودية - الرياض
• أشغل هذه الوظيفة منذ سبتمبر 2020

PMO Director في IHS Towers

• نيجيريا
• مايو 2015 إلى فبراير 2019

 Set PMO Role and operating model (Centralized / Decentralized and areas of focus)
 Set Standards for project Management Approach: Methodologies, success measurement…
 Establish PMO Organization Structure, hiring, managing staffing requirements in line with project objectives
 Responsible to develop and lead a program management office by establishing the organization’s approach to the full life cycle of the projects it undertakes - from planning, initiation, resourcing, execution, monitoring, control and completion across Nigeria;
 Ensure PMO to meet performance targets that are aligned with the organization’s strategic objectives and that projects adhere to best practices;
 Oversee the delegation of work to Project Managers and Program Managers;
 Set annual performance targets for individuals and the team and conduct performance reviews;
 Manage the workload of Project Managers on the program and help to remove faced obstacles challenging their success;
 Manage Third Party vendor agreements;
 Coordinate and conduct post-implementation reviews of projects with Project Managers;
 Track and provide projects status;
 Manage risks, issue and change resolution process and work with other leaders to take corrective action as necessary;
 Oversee Project Managers for the delivery of Projects/Programs on time within the scope and on budget;
 Coordinate the projects prioritization process to provide executive leaders with the information they need to assess which proposals have the highest potential value, impact and strategy alignment;
 Keep leaders up-to-date with project opportunities and risks

Group Operations and Performance Manager في IHS Towers

• لبنان - بيروت
• مايو 2014 إلى مايو 2015

 Part of a highly qualified technical team to support affiliates within any operational challenge faced degrading network performance within the African Continent: Ivory Coast, Cameroon, Rwanda & Zambia
 Report to Managing Directors & COO on the Operations Progress on monthly basis;
 Assist leading local operational managers and support related staff to meet the operational needs of each affiliates;
 Working on developing tools & software for operations optimization on Preventive Maintenance, asset tracking, diesel consumption and consumables utilization

Head of Operations / PowerMet Support Unit في Mets Holding

• لبنان - بيروت
• مايو 2012 إلى مايو 2014

- Responsible of the drafting, establishing & developing of a unified reporting/monitoring system enabling Mets Holding to overlook its investments with partners internationally within established distribution network (partially or totally) owned in below named countries:
 ME Area: Lebanon, Kingdom of Saudi Arabia, Iraq, Kurdistan & Emirates
 African Continent: Algeria, Uganda, Juba (South Sudan)
 Asian Continent: Afghanistan, Pakistan & Uzbekistan
- Coordinating all road maps for any new investment (from legal documentation, to market Analysis sizing and dimensioning…);
- Contribute to the development and refinement of The Group’s vision and strategy;
- Determine short, medium and long-term strategic objectives of the business;
- Plan, direct and manage the performance of the companies’ operations, as dictated by the overall strategy agreed with Mets Holding, so as to maintain and develop business growth in accordance with the agreed business strategy;
- Support the overall process of management and corporate decision-making to ensure the organisation do maximises its short, medium and long-term profitability and returns to its shareholders;
- Liaise with other executive heads on the implementation of the company’s strategic and operational plans;
- Work on optimizing Mets Holding total Inventory between its manufactory and owned distribution network;
- Ensure that company operates at a profit rate which enables it to maintain and improve its financial freedom and action and that monthly, quarterly;
- Present yearly budget for Board approval and prudently manages resources within those budgets’ guidelines according to company policy and within ethical corporate governance guidelines;
- Maintain and develop organisational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies;

Regional Operations Manager في Linfra Holding Group / IPI Holding Group

• لبنان - بيروت
• أغسطس 2011 إلى مايو 2012

- Responsible for the development of a reporting/monitoring system to enable control enhancing on all Linfra & IPI Holding affiliates operations across the globe:
 ME Area: Lebanon, Kingdom of Saudi Arabia, Iraq, Syria & Yemen
 African Continent: Morocco, Algeria, Egypt, Nigeria, Mali, Ghana & Sudan
- Report to Managing Directors on the Operations Progress on monthly basis;
- Monitor & guide the establishing of a SharePoint system for systemization purposes;
- Assist leading local operational managers and support related staff to meet the operational needs of each affiliates;
- provide strategic and operational planning input for the regional operations;
- Offer direction and support to assigned Operations Managers within affiliates & regions in planning and execution of services;
- plan, implement and drive operations and engineering projects to ensure consistent operating execution and sustainability within regions;
- Partner with the affiliate operations’ teams in driving major process improvement initiatives;
- Assist with execution of policies, processes, and service standards that meet the needs of all internal and external customers;
- Review and monitor initiative implementation metrics to ensure successful execution and sustainability;
- Provide assistance to distribution center management through on-site visitation and interaction with leadership team based on analysis of productivity and operational KPIs of individual affiliates operations;
- Ensure affiliates management to be at acceptable performance by communicating subject with the human resources office to guarantee compliance with organizational guidelines;
- oversee and assist the human resources with interviewing, hiring, and training employees;
- Assist the human resources within planning, assigning, directing work, appraising performance, rewarding and disciplining employees;
- Secure frequent trips to all affiliates yearly as part of the close monitoring to:
 Secure systems put in place are followed and kept optimized;
 Clients are satisfied with services being provided;
 Partners are being met to ensure continual improvement;
- increase overall profitability by motivating and assisting employees within their region to be successful in their role;
- Participate in the development of fiscal budgets;
- Attend Board meetings for operational overviews;
- Assist in pricing projects within new markets;

Country Manager في Linfra Ghana Limited

• غانا
• يونيو 2009 إلى يوليو 2011

- Coach available structure to meet business needs & market requirements
- Strengthen communication channels between departments by setting up clear system helping in establishing valid & healthy structure.
- Implement Strategy and monitor sales, profitability and growth;
- Ensure Client satisfaction with the provided services taken into consideration time, requirements & cost
- Produce Operational KPIs to guarantee a practical monitoring system ensuring order is put & kept in practice;
- Select Subcontractors for project implementation, assessing their performance during deployment, taking corrective action when required to keep projects on schedule (time, cost & quality...)
- Set complete management system through drafting, releasing, applying & monitoring all departments’ procedures reaching ISO 9001:2008 certification
- Conduct internal audits securing optimum quality management system utilization.
- Open new channel of commercial business diversifying lines of revenues.
- Monitor stock management and its logistics.
- Confirm continuous & eminent clear punctual reporting securing accurate guiding data.
- Monitor & maintain company’s compliance with country’s legislation;
- Assess & evaluate the implementation of strategies, policies, management performance criteria and business plan from quality assurance perspective;
- Determine Progress and status in attaining objectives, review activity reports and financial statements to evaluate operating and financial performance;
- Ensure smooth, efficient and well-coordinated and profitable implementations of contracts and projects;
- Oversee and control the utilization of resource allocations;
- Maintain awareness and knowledge of staff on job and on job training
- Ensure that company operates at a profit rate which enables the company to maintain and improve its financial freedom and action and that monthly, quarterly
- Establish strategic partnership with local and international parties(i.e. RFS)

Country Representative في EURL Linfra Algérie

• الجزائر - الجزائر
• يونيو 2008 إلى يونيو 2009

- Adjuss/rectify Company's Sales Turnover position, company's strategy, the business plan and its management referring to already implemented budget for year 2008 and the 5 year drawn plan.
- Increase and establish service awareness and market share, working out strategic business/marketing plans to increase sales volume and profitability.
- Plan to develop an annual account with a strategic focus directed to identify all opportunities slecting strategies prospects, identifying customer needs, and selling communication solutions to achieve revenues/margin and sales objectives.
- Plan to drive country business so to achieve and surpass sales and business goals and company objectives by proposing investment projects.
- Develop and facilitate effective and timely communication, both within the area, and with the Head Office and the Region
- Decide Organization within compnay guidelines with emphasis on quality, cost control, safety and environment. Propose, implement and follow company internal procedures.
- Responsible for governance of the country's operations & control legal aspects of the affiliate.

Operations Manager في Linfra Arabia Co. Ltd

• المملكة العربية السعودية - الرياض
• يونيو 2006 إلى مايو 2008

- Overseeing and controlling projects' budgets, optimizing all resources and maintaining good relationship with clients.
- Preparing submitting projects reports on regular basis to country manager and corporate operations.
- Defininf the nature, size complexity of work and assessing the needed subcontracting, selecting subcontractors, controlling and monitoring subcontractor productivity according to subcontractor SOW.
- Initiating, coordinating and enforcing standards and procedures.
- Monitoring and verifying records, reports and practices.
- Collecting, analyzing and summarizing informations and trends.
- Recruiting, selecting, orienting and training people according to internal policies and rules.
- Coaching, counselling and disciplinning employees: planning, monitoring, and appraising job results.
- Reduce Supply of money on hand.
- Studying existing and new legislation, anticipating future legislation, enforcinf adherence to requirements and advices management on needed actions.
- Preparing the Operations Budget, Scheduling expenditures, analyzing variances and initiating corrective actions.
- Attending eduational workshops, reviews professional publications and establishing personal networks.
- Ensuring the implementation and maintenance of the company quality system.
- Producing and enforcing KPI _ Key Performance Indicators to insure healthy operations.

Projects:
- STC _ Saudi Telecom Company (GSM E7 projects, C&I - phase 5 projects, GSM E9 projects, DismantlingTelecom D2 & D7 Projects, Civil 2007 & Civil 2008 Projects in whole KSA)
- Ericsson / Mobily (Phase 0 project, Hajj Project, L+1 project in whole KSA)
- Motorola Turnkey & Telecom Projects - Mobily operator in whole KSA
- IDEN _ STC PTT_Push To Talk Expansions in whole KSA.
SEDER furnihing shelters in whole KSA.

Project Manager acting as Country Manager في Linfra Iraq Co. Ltd.

• العراق
• سبتمبر 2005 إلى مايو 2006

- Establishing project objectives by analyzing project proposals and collaborating with international management as Linfra Iraq is an affiliate for Linfra Telecom Ltd.
- Establishign prject plan by determining time frame, funding, staffing and approving project schedule.
- Approving project specifications by analyzing product design, customer requirements & performance standards.
- Confirming product requirements by establishing standards and testing specifications.
- Controlling projecs plan by approving design, specifications, , plans and schedule changes.
- Preparing project status report by collecting data, analyzing and summarizin informations and trends.
- Maintaining project staff job results by coaching, counselling and disciplining employees, planning, monitoring and appraising job results.
- Maintaining safe and clean working environment by enforcing procedures, rules and regulations.
- Maintaining project databse by developping information requirements & designing an information system.
- Maintaining project and company reputations by complying with all regulations and coordinating with government regulatory agencies.
- Contributing to team effort by accomplishing results as needed.

Projects:
- Asiacell (13 GSM Telecom Turnkey projects covering Mosul & Kirkuk _ IRAQ)
- Ericsson/ITPC contract 50/2003 _ IRAQ (Translocal Switching for Kirkuk, Mosul, Kut, Emara, Samawa and Ramadi covering site survey, site preparation, technical installation and deployment, testing and integration _ IRAQ).
- GRD (4 GSM Telecom Turnkey projects covering Erbil, Dahuk, Zakho and Shikhan in northern IRAQ)

Executive sales Engineer في Capital Technology W.L.L _ GE Security Business Partner

• قطر - الدوحة
• يونيو 2005 إلى أغسطس 2005

- Designing CCTV, Access control systems, BMS systems.
- Coordinating between Project engineers, installers, technicians and commissioners during implementation and commissioning ensuring quality technical standards are maintained.
- Evaluating and working on tenders related to security systems.
quoting Projects by choosing sufficient equipments & materials, considering manpower...

Co-Partner في Toshokan Copy & CAD Center

• لبنان
• مايو 2002 إلى يوليو 2005

- Head Assistant (Directing, Purchasing, Sales...)
- Controlling and assisting production.
- Accounting.
- INventory controlling, increasing productivity and reducing product cost.
- Identifying problems and calculating solutions.
- Ordering equipment and materials.
- Conducting meetings.
- Supervising and directing maintenance contracts

Planning & Quality Control في UNIPACK _ Union Packaging Corporation S.A.L

• لبنان
• نوفمبر 2001 إلى مايو 2002

- Prepared equipment and instrumentation folders for one-source maintenance reference.
- Direclty involved in the installation of the new machinery and test equipments.
- Prepared cost estimation for expansions.
- Enhanced maintenance scheduling according to maintenance priority ranking.
- Managed new processes to improve quality and productivity (carton boards tests & boiler machine water tests).
- Recognized for ability to communicate project requirements, goals and status to other project team members.

Sales & Customer Service في AQUALINE _ Holiday Ownership Program

• لبنان
• يونيو 1999 إلى مايو 2000

- Sales of Holidays weeks in an international system of Holidays ownership
- Customer Service
- Closing deals
- Show rooms presentations