BRAYAN NORONHA, Property Manager

BRAYAN NORONHA

Property Manager

Harbor Real Estate

Location
United Arab Emirates
Education
Bachelor's degree,
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

Property Manager at Harbor Real Estate
  • United Arab Emirates - Dubai
  • My current job since December 2017

Harbor Real Estate.
•Managing to lease all available vacant units(Residential, Commercial & Retail)
•Attend to all complaints and requests from tenants related to the lease terms and maintenance problems
•Liaise with all local authorities (

Senior Officer at Shamal L.L.C
  • April 2017 to October 2017

Handling complete Project Management Solutions from Property Management, Lease Management, Facility Management and Security Services (Al Quoz, Muhaisnah & Jebel Ali, 38 residential blocks, 5, 482 units & 21 retail outlets, 2 mosques a total built up area of 2.5 million sq. ft).Handling Staff Accommodation, Handling Commercial Building at Sheikh Zayed Road and Jebel Ali, 20 apartments at Business Bay, 200 apartments at DIP and 27 villas at Jumeirah.
•Managing and leasing of all commercial, retail and residential units.
•Preparing Tenancy contracts, collection of payments and preparing Ejari.
•Following up with renewals, sending out notices for renewals
•Handling tenant complaints, Follow up on all maintenance services/requests and repairs pertaining to building and ensure coordinating with concerned departments to action them without any delays and ensure safety, security and health measurements are in place at all times
•Ensure compliance with health and safety standards and industry codes.
•Ensure efficient utilization of facility maintenance staff
•Supervises and coordinates the work of site maintenance personnel
•Conducting EOL inspection along with the tenants for units which tenants will be vacating the property.
•Prepare all the monthly reports as required by the management.
•Managing, supervising and coordinating works with the maintenance, cleaning and security team for the works required.
•Meeting with new tenants and their queries & provide honest and professional advice
•Assisting existing clients with their queries and complains
•Present our properties in the best light to promote lettings.
•Manage the move in and out process and report on the physical condition of the property and all financial arrangements.
•Work within tight deadlines and achieve results, with or without direct supervision.
•Work with brokers to get the vacant units rented at the earliest.
•Update the company about the physical condition of the property, and financial arrangements.
•Perform quality work within deadlines with or without direct supervision. Perform all other duties assigned.

Supervisor at Banke International Properties LLC
  • United Arab Emirates
  • April 2016 to March 2016

Managing a portfolio of high profile landlords with properties in Downtown, Business Bay, J.L.T, Dubai Marina, J.B.R, I.M.P.Z, Dubai Sports City and The Greens.
•Responsible for management and performance of the 3rd Party Leasing and property management, including staff management and relationship with tenants.
•Prepare weekly and monthly status reports, complaint and pending issues reports and summery of activates for leasing and property management.
•Reviewing 3rd party FM service providers for various services for different projects and follow up on approvals.
•Monitors overall standards of maintenance of the properties and advises the service provider of deficiencies.
•Dealing with contractors in regards to the fit out and assisting tenants and owners with the best prices.
•Monitoring all hard & soft services FM service providers works
•Work with brokers to get the vacant units rented at the earliest.
•Preparing adequate and complete supporting documentation for submission to the landlord.
•Liaise with internal and external FM contractors for ensuring the properties and facilities are maintained at all times.
•Ensure that the operation system "PropSpace" is daily updated for any new activity in any unit.
•Dealing with developers in behalf of client to take handover of units, conduct inspections and handle D.L.P issues.
•Handling leases and making sure it has all the necessary provisions to safeguard the landlord’s property and making sure his property is protected at all times.
•Responsible for marketing the property after conducting a Market analysis, making sure the property is rented at the earliest and the landlord gets the best rent he is eligible for.
•Screening the tenants prior to preparing the tenancy contract.
•Handling complaints and emergencies maintenance issues by contacting the necessary maintenance companies that can act on priority.
•Managing the check in and check outs of the tenant’s from the property and making sure the property is in good condition.
•Sending renewal letters to the Landlords and tenants and informing them about the rent increase if applicable as per the Rent Calculator (RERA).
•Completing the renewal process with the tenants; collecting rent cheque, executing the tenancy contract, preparing receipts for the rental payment and all other fees.
•Making the landlord aware of the relevant law’s by the rental committee if and when required.
•Preparing all the relevant documents to serve eviction notice to the tenants if the owner requests us to issues eviction notice to the tenant.

Property Executive at Taziz Property Management Solutions L.L.C Thuraya Telecommunications Tower
  • May 2013 to March 2013

60 Commercial offices, stores, parking and 8 retail outlets.), The Beach opposite to JBR walk, Wasl Properties ( Managing 35 Buildings consists of 4, 000 units and all the common area of the buildings and End of Lease units)
•Managing and leasing of all commercial, retail and residential units.
•Preparing Tenancy contracts, collection of payments and preparing Ejari.
•Following up with renewals, sending out notices for renewals
•Inspecting EOL units and preparing quotes according to the company requirements and standards.
•Follow up on all maintenance services/requests and repairs pertaining to building and ensure coordinating with concerned departments to action them without any delays and ensure safety, security and health measurements are in place at all times
•Ensure compliance with health and safety standards and industry codes.
•Allocate and manage facility space for maximum efficiency & coordinate intra -office moves
•Plan and manage facility central services such as reception, security, cleaning, pest control, waste management and parking
•Ensure efficient utilization of facility maintenance staff
•Develop and implement cost reduction initiatives
•Supervises and coordinates the work of site maintenance personnel or contract.
•Managing and leasing of all commercial, retail and residential units.
•Following up with renewals, sending out notices for renewals
•Dealing with government entities like RERA, DCD, DM, DEWA, DU & ETISALAT.
•Coordinate with the client and the director during the absence of manager.
•Prepare all the monthly reports as required by the management.
•Managing, supervising and coordinating works with the maintenance, cleaning and security team for the works required.
•Getting quotations from third party vendor for major works on site. & negotiate with the contractor and get a good price and best service from the vendor for the beneficial of the client.
•Meeting with new tenants and their queries & provide honest and professional advice
•Assisting existing clients with their queries and complains
•Present our properties in the best light to promote lettings.
•Work with brokers to get the vacant units rented at the earliest.
•Manage the move in and out process and report on the physical condition of the property and all financial arrangements.
•Work within tight deadlines and achieve results, with or without direct supervision.
•Update the company about the physical condition of the property, and financial arrangements.
•Perform quality work within deadlines with or without direct supervision. Perform all other duties assigned.

Client Service Executive at Fine & Country Middle East J.L.T
  • October 2009 to April 2010
Client Relations Executive at DAMAC Properties
  • United Arab Emirates
  • April 2010 to April 2010

Property Management - Handover & Quality Control cum

Loss Prevention officer at The Ritz Carlton
  • United Arab Emirates
  • January 2006 to August 2007
Front office Supervisor at Renaissance Services
  • United Arab Emirates
  • September 2004 to January 2006
Operations Controller at Group 4 Securitas Emirates L.L.C
  • United Arab Emirates
  • September 2000 to January 2004

Education

Bachelor's degree,
  • at Alagappa University

courses: Certified Property Management Professional from Dubai Real Estate Institute.

Specialties & Skills

Management
Handover
Property Management
Front Office
Action Planning
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
DOCUMENTATION
FINANCIAL
GOVERNMENT
MANAGEMENT
PROJECT MANAGEMENT
PROPERTY MANAGEMENT
SUPERVISORY SKILLS

Languages

Arabic
Expert
English
Expert