IT Support
Then English Playgroup
مجموع سنوات الخبرة :11 years, 6 أشهر
Installing and configuring computer hardware, software, systems, networks, printers, IP Phone and scanners
Responding in a timely manner to service issues and requests
Time Attendace for Staff
CCTV Troubleshoot and Setup
PBX System Creating Account
Call Center System
Setup Email and Intranet Account for New Staff
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for New Users
Repairing and replacing equipment as necessary
Testing new technology
Upgrade Systems To Enable Compatible Software
System Installation And Maintenance
IT Asset Management System In and Out Equipment
Set Up Equipment For New Users and Setting up accounts for New Users
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Generating sign ins for new hires during the onboarding process
Installing new software and hardware drivers and updating existing ones as needed
Updating employees on the status of their service requests
Logging all service requests and updating tickets as needed
Other task given by Superior
Project for my Intern company network infrastructure Project of last year is Solar Car