Brian Cotaoco, Senior Operations and Client Relations Executive

Brian Cotaoco

Senior Operations and Client Relations Executive

Creative Zone

Location
United Arab Emirates
Education
Bachelor's degree, Legal Management
Experience
20 years, 3 Months

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Work Experience

Total years of experience :20 years, 3 Months

Senior Operations and Client Relations Executive at Creative Zone
  • United Arab Emirates - Dubai
  • My current job since November 2014

Creative Zone is a team of company formation specialists who have been part of the UAE business setup industry for the last 9 years. Having successfully setup over 2, 500 companies since their inception in 2010, Creative Zone understands and appreciates the challenges and concerns people are faced with when trying to incorporate a new company in a foreign country. Creative Zone not only specialize in the handling and processing of all company documentation (everything from trade licenses to residency visas) but they also provide a business support platform of the highest calibre to their clients, helping them start their businesses off on the right foot. Creative Zone's expertise lies in the establishment of Free Zone, Dubai LLC & Offshore companies which in turn, allows entrepreneurs and start-up companies to focus on what's most important; starting their business and making it a success.

Sales and Business Development Executive/ Relief Head Teller at RAK Bank
  • United Arab Emirates - Dubai
  • My current job since September 2010

-Develops business plans and sales strategies for the market that ensures the attainment of bank and branch sales goals and profitability.
-Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
-Initiates and coordinates development of action plans to penetrate new markets.
-Provides timely feedback to senior management regarding performance.
-Creates and conducts proposal presentations for monthly sales reports.
-Ensures that sales targets and quotas are always met.Maintain files and documents in the department.
• Worked in the cash and operations department of the branch handling various day to day
operational transactions involving high volumes of cash and cheque transactions while maintaining the highest level of customer service quality.

Photographer/ Social Media Executive at White Label LLC
  • United Arab Emirates - Dubai
  • My current job since September 2012

Working as the main photographer for the company which covers shooting for lifestyle, food, product, night life, events, concerts and celebrities. Also in charge for managing the social media channels and other collaterals for clients for PR purposes. Gathers and analyzes information gathered through multiple channels to make the most for the client's requirements.

Teller at Emirates Islamic Bank
  • United Arab Emirates - Dubai
  • My current job since March 2013

Teller
at Emirates Islamic Bank

Location: Dubai, United Arab Emirates, Islamic Main Branch
Company Industry: Banking
Job Role: Customer Service


Performs day to day transactions which include but is not limited to cash and cheque deposits, telegraphic transfers, draft issuances and other cash related operations. All duties assigned are done with accuracy at source and maximum effectivity
I am also tasked to make reports for the branch cash operations department.

Teller at Emirates Islamic Bank
  • United Arab Emirates - Dubai
  • March 2008 to August 2010

Performs day to day transactions which include but is not limited to cash and cheque deposits, telegraphic transfers, draft issuances and other cash related operations. All duties assigned are done with accuracy at source and maximum effectivity
I am also tasked to make reports for the branch cash operations department.

Accounting and Finance Officer at Metropolitan Bank and Trust Company (Metrobank)
  • Philippines
  • January 2004 to January 2008

• Compile and analyze financial information to prepare financial statements including monthly and annual accounts
• Ensure financial records are maintained in compliance with accepted policies and procedures
• Ensure all financial reporting deadlines are met
• Prepare financial management reports
• Ensure accurate and timely monthly, quarterly and year end close
• Establish and monitor the implementation and maintenance of accounting control procedures
• Resolve accounting discrepancies and irregularities
• Continuous management and support of budget and forecast activities
• Develop and maintain financial data bases
• Financial audit preparation and coordinate the audit process
• Ensure accurate and appropriate recording and analysis of revenues and expenses
• Analyze and advise on business operations including revenue and expenditure trends, financial commitments and future revenues
• Analyze financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations and maintain solutions to business and financial problems

Education

Bachelor's degree, Legal Management
  • at De La Salle University
  • March 2004

Received the Most Outstanding Legal Management Trainee of the Year

Specialties & Skills

Account Management
MS Office MS Word MS Excel MS Power point
Customer Relations Management
Business Operations Management
Business Development
Presentation
Customer Service
MS Office
Banking Operations
Reports Maintenance
Photography
Diary Management
Computer Skills
Accounts Management

Languages

English
Expert
Filipino
Expert
Chinese
Intermediate
Mandarin
Intermediate
Tagalog
Expert

Training and Certifications

Customer Service Management (Training)
Training Institute:
Global Training Center
Date Attended:
April 2009
Money Laudering Countermeasures (Training)
Training Institute:
Global Training Center
Date Attended:
June 2009