brian KIMANZI

Handled online client communication via email and messaging platforms. Assisted with scheduling, documentation follow-ups and basic administrative tasks. Supported record keeping and carried out simple online research when required. Guided clients through straightforward online processes and platforms. Worked independently while meeting deadlines and maintaining clear, professional communication.

Supported clients throughout the visa application process by preparing documentation and explaining requirements clearly. Assisted with flight bookings, travel itineraries, and basic travel coordination. Communicated visa timelines and updates to clients to manage expectations. Provided customer support and maintained accurate client records. Followed up on pending applications to ensure timely completion.