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Maureen Njeri, Executive / Administrative Assistant

Maureen Njeri

Executive / Administrative Assistant·Various Organizations

Kenya

Diploma, Certificate of Virtual Assistant

Work experience

Total years of experience: 5 years, 5 months

Executive / Administrative Assistant

January 2021 - Present

Various Organizations

Nairobi, Kenya Remote

January 2021 - Present

• Provided comprehensive executive and administrative support to senior
managers and teams.
• Managed calendars, scheduled meetings, coordinated virtual calls, and
handled follow-ups across multiple priorities.
• Organized and maintained email inboxes, drafted professional
correspondence, and ensured timely responses.
• Prepared reports, handled data entry, maintained records, and supported
management decision-making.
• Coordinated tasks, tracked action items, and ensured deadlines were
consistently met.
• Assisted with procurement documentation, basic budgeting support, and
personnel administration.
• Maintained strict confidentiality when handling sensitive information and
communications.

Company industry:
Business Consultancy Services

Customer Service & Front Desk Officer

January 2021 - January 2022

Confidential Hospitality & Corporate Services Organization

Nairobi, Kenya

January 2021 - January 2022

• Acted as the first point of contact for clients, visitors, and stakeholders.
• Managed inquiries, appointments, scheduling, and administrative
documentation.
• Supported day-to-day office operations and ensured professional front
desk management.
• Resolved client concerns promptly, contributing to high customer
satisfaction levels.

Company industry:
Hospitality & Accomodation

Education

ALX AFRICA

June 2025

June 2025

Diploma, Certificate of Virtual Assistant

Kenya

GPA (rating): Good

GPA (rating): Good

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
PROFESSIONAL COMMUNICATION
Intermediate
PROFESSIONAL COMMUNICATION
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate

Languages

English
Beginner
Swahili
Beginner

Training and Certifications

Certifications
Certified Virtual Assistant