IT Systems Specialist
Bollore Africa Logistics Malawi Ltd
Total years of experience :18 years, 5 Months
• Evaluates system potential by expansions or enhancements by studying work load and capacity of computer system.
• Confirms program objectives and specifications and Improves existing programs
• Maximizes and maintains systems capability or use of hardware and software by training users; interpreting instructions; answering questions.
• Maintains historical records by documenting hardware and software changes and revisions.
• Attending to client helpdesk calls to troubleshoot and resolve issues.
• Contributes to team effort by accomplishing related results as needed.
• Planning and implementation of new systems
• Testing new equipment and systems
• Implement and or coordinate system updates and replacement of 'old' versions
• Ensuring networks & servers are fully operational
• Conforming networks to specification and best practice
• Developing & maintaining network-support-related documentation
• Ensuring network defenses (firewall & AV measures) are adequate & updated
• User administration and attend to ICT services Helpdesk requests
• Network printer administration
• Administering Email & Web access
• Administering Anti-Virus Solutions
• Building & re-building of servers
• Monitoring of security events & ensuring compliance with Security Policy
• Designing, implementing & supporting Active Directory
• Designing, implementing & supporting MS Exchange 2010
• Designing, implementing & supporting backup solutions
• Administrating & supporting Windows 2008 server R2.
• Develop & maintain SQL database
IT Client Support, Database Maintenance,
Accounts control Apps.(Sage Accounting Admin)
Configuring network clients, VSat installation, routers, switches, repairs of pcs, rollout/implementing of networks, printers, IP allocations, Wi-Fi hotspot, broadband wireless radio installation, hosting mail servers, and many more system administration.
Assemble and disassemble pcs
PC repairs and sales
1. Completed Microsoft Certified I.T Pro E/Admin 10/2010 Certificate Subjects: Microsoft Certified Systems Engineer on W2k3 upgrade to W2k8 R2 Server Microsoft Certified I.T Professional Enterprise Administrator. 2.Completed Microsoft Certified Technology Specialist 10/2010 Certificate. Subjects: Windows Server 2008: Applications Infrastructure Configuration 3.Completed Microsoft Certified Technology Specialist 10/2010 Certificate. Subjects: Windows Server 2008: Network Infrastructure Configuration 4.Completed Microsoft Certified Technology Specialist 10/2010 Certificate Subjects: Windows Server 2008: Active Directory Configuration 5.Completed Microsoft Technology Specialist ( MCTS ) 05/2010 Certificate Subjects: Windows Vista and Windows 7
IT Networking Specialist Diploma, MCSE+ Messaging, MCSE, MCSA+ Messaging, MCSA, MCDBA, A+, N+
PC Technician Certificate