Customer Service Representative
Emirates NBD
Total years of experience :3 years, 11 Months
Significant Highlights:
• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Have sufficient knowledge about the banking products and service and respond to all the inquiries accordingly.
• Improve customer's banking experience with the bank ensuring that the customers are attended to promptly and all their challenges are resolved without delay.
• Ensure that all the bank policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties.
• Inform and suggest new banking products to customers.
• Provide information to customers on their account status and account balances.
• Participate in marketing and awareness campaigns in the bank to create an enlarge customer base.
• Continuously update skill by participating in professional trainings, go for courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank.
• Maintain the files and control logs as required by the project.
• Work for back office for service request and collection department.
Kindergarten Teacher
Professional Contributions:
•Promoted activities that support intellectual and all-round development of growing children.
•Created long-term plans, unit plans, assessments, and weekly lesson plans with an instructional approach.
•Emphasized instructional and developmental activities that develop better understanding in early childhood.
•Communicated directly with parents to present reports of children’s performance in studies and behavior towards others.
Other notable functions:
•Adhered to all state-established measures necessary for child development.
•Reported students’ performance to school authorities regularly.
•Assisted school authorities in managing several child-related activities.
•Maintained a safe and healthy environment for children - Held responsibility of child safety while in school premises.
•Promoted activities which encouraged children to develop new ideas.
•Participated regularly in parent-teacher associations.
certificates of co- curricular activities. presently working as k.g teacher in a well reputed school of pakistan
