Network Administrator
National Water company
Total years of experience :14 years, 2 Months
Troubleshooting network problems and conflicts. Suggest improvements in speed of the operations and processes to make the system foolproof.
Configuring and Managing AD, Exchange, DHCP, WSUS, WDS, Anti virus, backup servers in the corporate network.
Installing and maintaining various standard software as per user requirements.
Design and Implement cisco IP telephony offices.
Recommended modifications to improve speed of operations and system security measures.
Established security policies for systems, and designed and managed secure networks for clients.
Configured servers to meet specific requirements, including hard drives, memory, planners, video cards and load software.
Worked with windows 2008 and 2003 servers
installing three different operating systems.
Managed and ensured ongoing performance of the computer network. Conducted training on equipment and software utilization.
Internal and External mail configuration, mail backup and recovery.
Providing technical support via helpdesk systems for a wide range of internal & external applications.
Updating and monitoring IT user accounts.
Maintenance & management of the Critical Windows based Server Environment.
Maintaining up to date Antivirus levels on all machines company wide.
Working on Active Directory accounts, configuration of Blackberry & laptops.
Managing and monitoring of backups in multiple locations.
Providing maintenance support and break-fix solutions.
Follow documented processes i.e. implementing change control procedures.
Liaising & meeting with external suppliers of IT services. Producing reports for senior managers.
Troubleshooting technical problems and implementing solutions.
Purchasing of IT Equipment and software in line within agreed budgets.
Responsible for the fast and accurate troubleshooting of reported faults.
Providing technical support via helpdesk systems for a wide range of internal & external applications.