HR Officer
Gulftainer Limited
Total years of experience :27 years, 5 Months
Established in 1976, Gulftainer Company Limited is the largest privately owned port management and logistics company based in United Arab Emirates. The Company’s international presence spans over five continents and its UAE operations include the best in class Khorfakkan Container Terminal and Sharjah Container Terminal.
Key duties and responsibilities includes:
• Lead with minimum supervision various HR functions on site which include recruitment, staffing, training and skills development, disciplinary and grievance investigation, performance evaluation and employee counselling;
• Initiate employment/visa related processes for selected applicants, existing staff and exiting employees;
• Manage and process employees’ annual leave, home travel and maintain an updated leave roster covering the entire Sharjah Container Terminal;
• Efficiently oversee and organize daily time and attendance on site, generate accurate reports from time to time, track and probe sick leaves;
• Issue warning letters, process promotions and internal transfers;
• Generate and maintain accurate HR manpower database and HR related information;
• Assist the Terminal Manager with correct policy guidance relating to leave, disciplinary investigations, insurance, travels other HR related issues;
• Organize/coordinate medical camps, trainings and HR activities on site;
• Maintain and organize personal files;
• Process and track medical claims and insurance related cases;
• Generate and maintain accurate and timely information to the HR Management team to facilitate
effective decisions;
• Document related HR issues which would support continuing review of existing HR policies;
• Interact and keep a sound communication with employees on site to better understand their needs; and,
• Coordinate HR activities with Division Managers and arrange required support logistics.
December 2007 - Present Aga Khan Development Network - Planning and Construction HR and Finance Executive
Management FZCo. (PCM)
International Humanitarian City, Dubai- UAE
Planning and Construction Management FZCo. is a company of the Aga Khan Development Network (AKDN), a group of private, non-denominational development agencies whose mandate ranges from the fields of health and education, rural development, tourism promotion and the promotion of private sector enterprise. Planning and Construction Management provides construction and project management services on all the construction projects of AKDN agencies worldwide.
Overview of Duties & Responsibilities:
• Oversee HR activities of the company including the site offices in East Africa, Central Asia and South Asia.
• Process visa of newly inducted staff in accordance with local guidelines and regulations.
• Support the organization's policies on diversity and equal opportunity to ensure compliance with the UAE Labour Law.
• Maintain and update employee records/ database on a regular basis.
• Prepare and issue employment contracts for new staff members both in Dubai and site offices.
• Review, recording and consolidation of time sheets on a monthly basis.
• Prepare invoices on the basis of actual time spent on projects.
• Assist in various finance-related work as required (verification of site expenses, expense reports, cost/budget forecasting and analysis, etc.)
• Assist in policy development in the HR function as and when necessitated.
• Maintain an updated leave record and process leave applications in a timely manner.
• Provide support role in the annual performance review exercises and facilitate joint discussion on performance between staff and line managers.
• Coordinate with various AKDN agencies in respect of various HR concerns in site offices (recruitment activities at site offices, visa-related issues, exit process, final settlement, etc.)
• Conduct initial interviews, conduct reference checking and carry out short-listing of candidates.
• Keeping record of staff insurance and ensure timely renewal of staff medical policies.
• Engage with employees on a regular basis to understand the motivation level of staff in all departments and site offices.
• Resolve staff grievances and escalate to the appropriate level depending on the background of the issue.
• Handling the full and final settlement of employees.
• Perform other tasks as may be requested by the HR Manager and/or General Manager.
✓ Provided a lead role in the development of PCM's Employee Handbook to encourage compliance in respect of PCM HR policies and regulations.
✓ Participated in the development of various HR policies of the Company (Leave Policy, Air Entitlement Encashment Benefit, Medical Policy, Service Letter Policy, Personal Cash Advance Policy and Travel Policy)
Happy Earth Inc. primarily supports partnerships and programs that build, promote and scale up social enterprises. The organization supports small projects that are in line with the Foundation’s institutional development thrusts. This may include small grant support for research and development, capability-building, development fora, technical assistance, and relief operations.
• Drive the completion of the “Coffee-for-Life” Program, a livelihood development initiative;
• Cultivate productive relationships with key stakeholders and project team;
• Effectively organize site offices and provide regular assistance to all site-based staff;
• Define staffing requirements & scope, produce budget estimates and professional fees, prepare job descriptions, regular progress reports, evaluate site works and progress against programme and actively participate in project assessments and periodic monitoring and evaluation;
• Exercise efficient control over costs and manage submission of regular reports to donor agencies;
• Keep record of staff medical insurance and managed renewal of policies in a timely manner;
• Engage with employees on a regular basis to understand the motivation level of staff in all site offices;
• Handle exit procedures including exit interviews and final settlement payments;
• Manage files and records, transcriptions, design forms and other office procedures; and,
• Provide technical support to site staff and sustain donor interface.
April 2002-December 2005 HR Development Coordinator Delegation of the European Union to the Philippines
•Plan, direct and coordinate human resource management activities of the organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies and regulatory compliance.
•Develop and implement policies and procedures to ensure that the organization’s staffing needs are met.
•Provide employee supervision and evaluations, re-train employees, offer mediation services for struggling employees as well as terminate employees who are not meeting the standards.
•Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
•Maintain comprehensive organizational charts and staffing list to identify current staffing and vacancy data.
•Supervise staff to ensure that they are appropriately motivated and trained and carry out responsibilities to the required standards.
•Support managers at disciplinary or grievance hearings, or in the event of collective disputes or industrial action.
•Identify staff vacancies, recruit, interview and select applicants.
•Prepare job descriptions to be given to new employees.
•Oversee all personnel documents including labour contract, work permit and employment visa and ensure all documents are updated.
•Coordinate with the PRO regarding visa and labour issues.
•Maintains confidential files.
•Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
•Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems.
•Prepare personnel forecast to project employment needs.
•Coordinate with all departments of the organization.
• Assist the Institutional Development Consultant in all HR-related functions;
• Prepare minutes and carried out dictations during board/ executive meetings;
• Maintain records and secure confidential files;
• Develop policies for leave application, staff personal loan/ cash advance request, home travel ticket entitlement claim, among others;
• Review reports and correspondence for statistical and grammatical accuracy;
• Facilitate recruitment process and provide regular updates to concerned departments;
• Arrange training sessions and performance reviews with Departmental Managers;
• Coordinate with all departments various Human Resources activities;
• Serve as link between management and employees by handling questions and helping resolve work related problems; and,
• Manage calendars of foreign consultants.
➢ Diploma in Human Resource Management University of the Philippines-Diliman 36 Units Earned
➢ B.S. in Environmental Science Benguet State University-Philippines March 1999
➢ Secondary Education Benguet State University-Secondary March 1995
➢ Elementary Education Madella Central School March 1991