senior customer service executive
Payal Jewellers
Total years of experience :12 years, 1 Months
1. Retail Sales management.
2. Outlet Management.
3. Merchandise Arrangements.
4. Invoicing and client management.
5. Inventory Management.
6. Customer Management and Customer advisor.
7. Handling of Online inquiries and conversion to prospective sales.
8. Customer service and after sales service.
1. Retail Sales management.
2. Outlet Management.
3. Restocking Merchandise running low in the store.
4. Clicking Item photos and building and maintaining social media presence for the company.
5. Inventory Management.
6. New Merchandise demonstration for clients and customers.
1. Booking flights, hotels and Holiday package reservations for customers.
2. Helping customers find the best deal for the dates and destination they require.
3. Resolving any problems and grievances between the company and the customer and customer and the hotel. Providing for the best pleasurable stay.
4. Customer details management.
5. Worked towards enhancing customer experience. Inversely creating more business for the company.
