Human Resources Specialist
Saudi Snack Foods - Pepsico
Total years of experience :2 years, 10 Months
• Designed & implemented employee engagement programs & initiatives.
• Successfully increased employee engagement scores by 30% within one year.
• Organized & facilitated over 20 professional development workshops & training sessions.
• Established a company-wide wellness program.
• Developed & implemented onboarding processes for new hires.
• Coordinated & executed a recognition program to celebrate achievements & promote a culture of appreciation.
• Organized events & conferences & liaise with the suppliers within budget.
• Engaged closely with HRBP & external vendors to develop & execute communications that helped drive improvements in employee engagement.
• Managed the HR meetings' agenda.
• Organized the organization structures for the Middle East Business Unit using Visio.
• Managed end-to-end purchase order process, using Ariba - myBUY system, ensuring accurate documentation & compliance.
• Utilized Concur to handle invoices claims efficiently.
• Worked on government Platforms Qiwa, Mudad, Muqeem, & GOSI.
• Performed the full life cycle recruitment process.
• Performed the full-lifecycle recruitment process
• Created & posted job ads on various job boards
• Sourced CVs using Bayt, LinkedIn, WhatsUp, database, Twitter, & Taqat
• Reviewed 70+ CVs to determine candidates' credentials
• Conducted initial interviews-phone screening for 70+ candidates
• Designed recruitment database structures and tables & shortlists
• Coordinated assessments for candidates & followed up on results
• Sent shortlist CVs & assessment results to managers
• Scheduled & interviewed candidates face-to-face and online
• Updated the status of candidates after interviews
• Followed up requesting docs to complete candidate's file & issued job offer
• Coordinated onboarding & organized training and development initiatives
• Conducted HR needs assessment & determined the issue of employee retention.
• Researched causes and solutions of employee turnover for Wacafe
• Designed and administered an employee satisfaction survey
• Developed a plan to address employee concerns and maximize retention
• Built a Strategy Map and Balanced Scorecard related to the WaCafe employee retention plan
• Developed job descriptions and created social media ads
• Identified top talent through internal and external resources
• Reviewed 50+ CVs & coordinated 15 interviews, led 3 new full-time hires
• Coordinated medical insurance claims for large hospital
• Entered patients’ medical information in database system and forwarded claims to insurance company
• Received and authorized with signature claims approved by the insurance provider
• Communicated with doctors to obtain additional patient information when initial claims rejected
• Negotiated rejected or delayed critical case requests with the insurance provider.
• Reviewed and authorized covered services for urgent cases
• Responded to inquiries received from schools and followed up on files received from the ministry
• Wrote external and internal transport requests according to regulated controls and standards
• Raised and evaluated teacher requests for special circumstances