Relationsip Manager
Mashreq Bank
مجموع سنوات الخبرة :20 years, 6 أشهر
Extensive client development, prospecting, and financial consultancy. Responsible for building and maintaining long term relationships with a portfolio of financially successful clients.
Actively sourcing and prospecting for potential clients;
Managing and growing existing clients’ relationship effectively;
Providing customized professional financial advisory services to individuals and businesses
Marketing a comprehensive range of financial products and advisory services to potential clients
Reviewing and monitoring clients’ financial progress and status regularly
Oversees leasing of temporary retail merchandising units i.e., kiosks, carts and service counters and ensures full occupancy across all Emaar retail properties including Dubai Mall, Dubai Marina Mall, 6 community Centres (Greens, Arabian Ranches, Meadows, Springs, Town Centre and Marina Walk), Gold and Diamond Park, Souk Al Bahar, Al Manzil Souk.
Negotiate RMU & Kiosk deals to achieve budget
Prospect for new retail concepts
Coordinate visual display implementation with retailers
Enforce visual/operational standards
Assists and control lease administration in the preparation of License Agreements, Deed of Surrenders, Assignment, Assumption of Lease etc. Coordinates with accounts on pending tenants receivables & payables
Coordinates with Legal Department on issues that requires legal documentation
Coordinates with the Operations in chasing fit-out completion as per the license
Maintains an up to date record of all license negotiations
Reports weekly to the Senior Head of Leasing
Performed sales based on all walk-in clients, telephone-related sales and web related sales
Worked within set target of which more than 60% was always achieved
Worked with Emaar International to launch and sell international products
Involvement and participation in Sales Events and new product launches
Managed VIP clients in a newly opened sales centre in Abu Dhabi
Created a client data base from which I was to maintain relations with existing and new investors
Operated daily activities to help ensure the sales centre was functional at optimum level
Conducted tours and presentations for investors
Assisted clients with all customer care issues
Serve client's in all post-sales affairs. Handle all client complaints and suggestions. I have been specifically designated to handle all VIP or high profile clients. Assist clients in selecting add-on features to their products. Handle all customer "touch-points" in mall stands, exhibitions and sales centers.
Set up and run the Human Resources department single handedly.
Organize Training Courses for all employees.
Draft Employment Contracts for new employees.
Conduct interviews for eligible candidates.
Maintain all employee records, create a database to manage employee files.
Helped in selecting, interviewing and recruiting new employees. was part of a training program set up for new employees. Redesigned new application forms for the bak.