Lara Barnido

• Provide administrative support to executives or managers, including travel arrangements, hotel
bookings, and event coordination.
• Ensure company policies and legal compliance (labor law, visa regulations, etc.)
• Handle company license renewals, establishment card applications, and other DMCC-related
administrative tasks.
• Maintain and update employee records, contracts, and personnel files.
• Manage day-to-day office operations to ensure smooth workflow and efficiency.

• Assisting in administrative tasks and maintaining a well - organized office environment.
• To support the team by facilitating seamless communication between departments and visitors.
• Maintain a professional and client-focused reception area that reflects the values and standards
of the office.
• Provide exceptional front-desk support and customer service by efficiently managing receptionist
duties, coordinating office operations, and ensuring a welcoming experience for the clients and
guests.

• Used proper telephone etiquette, answered calls and caller questions, and transferred to
proper extensions.
• Assisted with administrative tasks such as filing documents and copying materials.
• Kept reception and common areas clean and tidy, removing trash and straightening magazines and
couches.
• Checked visitors in and directed or escorted to appropriate departments and personnel.
• Travel outside the country if necessary

• Answered travel questions from customers about destinations, pricing and flight schedules.
• Maintained up-to-date knowledge of industry trends and regulations to ensure compliance with all
applicable laws.
• Created itineraries for clients based on customer interests, budgets, and availability.
• Built strong relationships with customers through excellent customer service skills.
• Listened to concerns and complaints from customers and promptly addressed issue

• Serves customers by selling products and services and meeting customer needs
• Greetings to potential customers, listens to their needs and problems, and steers them toward
products and services that can help them to address their needs.
• Maintaining positive business relationships to ensure future sales
• Present, promote and sell products/services using solid arguments to exist and prospective customers
• Achieve agreed upon sales targets and outcomes within schedule