Caline Heloui Aad, Hr - Office Management

Caline Heloui Aad

Hr - Office Management

Premium Projects

Location
Lebanon - Beirut
Education
Bachelor's degree, Hospitality Management
Experience
23 years, 1 Months

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Work Experience

Total years of experience :23 years, 1 Months

Hr - Office Management at Premium Projects
  • Lebanon - Beirut
  • My current job since May 2009

perform
my
duties to
demonstrate the

competence
that
satisfies the
interest of the
company.

• 2009/ Present
Date
: Premium
Projects
sarl
Construction
& Development


General
Tasks and
Communication


Ø• Greeting
Visitors,
Clients,
Vendors and
job
applicants in a
polite
manner

with a
light
smile to
provide a
good
impression about the
company and to

create an
atmosphere of
professionalism and
friendliness in
their

premises.

Ø• Use of a
multi---line
phone
system
Premium
Projects
(construction
& Development,
Aal
&Associates
(Interior
Architecture),
Metaform---X

(Graphic
Design) and
F&B
business.

Ø• Transfer and
return
incoming and
outgoing
phone
calls for
managers and

employees.
(PP,
A&A

& the
F&B
business)

Ø• Schedule
meetings,
appointments for the
management

Ø• Contact
vendors,
suppliers,
contractors,
subcontractors and
clients.


Ø• Setup and
coordinate
meetings,
interviews and
appointments and

conferences to
all the
departments.

Ø• Assist and
offer
support to
all
employees in
other
positions throughout

the
company.


Human
Resources:

Ø• Schedule
recruitment
interviews


Ø• Prepare
Administrative and
HR
tests for
all
applicants.
(PP, A&A

& F&B

business)


Ø• Manage
attendance
procedure and
system.

Ø• Create,
transcribe, and
distribute
meeting
agendas and
minutes.

Ø• Format
different
types of
documents,
lists and
notes
using
good

grammar and
correct
spelling.


Ø• Office
Management and
Procurement:
Ø• Order and
purchase
office
equipments,
supplies and
stationary.

Ø• Send and
receive
courrier from
express
mail
services
correspondence

(Aramex,
DHL
.)

Ø• Create and
organize
office
inventory
lists.

Ø• Research,
price,
office
furniture and
supplies.

Ø• Setup
business and
personal
travel
arrangements

Ø• Setup and
check
daily
office
arrangements and
maintenances.


Document
Controlling
:
Ø• Review and
revise
all
sales
contracts

Ø• Follow up and
distribute
banking
operations and
other
duties to the

employee in
charge upon
their
requests.

Ø• Perform
general
clerical
duties to
include but
not
limited
to:
photocopying,
faxing,
mailing, and
filing
them

Ø• Distribute
filled out
Payment
Request,
Purchase
Orders,
Variation
Orders

Forms to
all
concerned
departments
(Construction,
Accounting, and

Legal)

Ø• Send and
receive the
incoming and
outgoing
submittals.

Ø• Ensure
that
project
information
is
accurate,
controlled,
transmitted, and

archived for
optimized
tracking and
retrieval.


Ø• Responsible for
providing
day---to---day
document
control
activities for

projects and
company and for
ensuring
that
project
information
is

organized and
are according to
company, and
project
requirements.


ACCOUNTING
Ø• Contact
all
suppliers to
collect
their
checks and
payments and
follow up

with
them.

Ø• Communicate with the
accounting and
finance
department regarding

payments, and
checks'
details.

Sales at TAKAYA
  • January 2007 to January 2009

• 2007/2009
TAKAYA
SUITES
HOTEL
(
Sales
Executive)

Ø• Sales
Calls with
Travel
Agency
& Companies
Follow


up& dealing with

them.

Ø• Reserving
meetings and
conferences,
coordinating
wedding
groups,

general
administrative
functions.

at TAKAYA
  • January 2006 to January 2007

• 2006/2007
TAKAYA
SUITES
HOTEL
(front
office)

Ø• Responsible for
greeting and
registering the
guest,
providing
outstanding

guest
service during
their
stay, and
settling the
guest's
account upon

completion of
their
stay,
making and
modifying
reservations,
hotel

operator, and
concierge
duties


• JUNE 2006 SPA
Phoenicia
Hotel
(
Front
Office)


Ø• Massages
& Facial
Treatment
Reservations

Ø• Guest
Relation

at Hardees
  • Pakistan
  • January 2005 to January 2006

• 2005/2006
Hardees
(
GRO)


Ø• Guest
Relation

Ø• Supervisor of the
Employees:
Ø• Scheduled and
trained
employees

Ø• Checked
restaurant on
daily
basis to
ensure
cleanliness,
high
quality and

food
presentation.

Ø• Regularly
greeted
customers,
took
reservations,
served
food and


beverages and
maintained the
reservation
book
if
necessary.

Ø• Made
sure
that
side
work
duties
were
complete and
tables
were

properly
set
before, during and after
opening
hours.


• Summer

2005
Voile
Bleu
Egypt.


Ø• Guest
Relation

Ø• Responsible of
all the
Egyptian's

employees.

Waitress at Escro
  • January 2002 to December 2003

• 2002 / 2003
: Escro
Acharafieh
(
Waitress)

Waitress at Lina's
  • January 2001 to January 2002

• 2001 / 2002
: Lina's
DownTown
(
Waitress)

Cashier at Dunkin
  • January 2000 to January 2001

• 2000 / 2001
: Dunkin
Donuts
Monoprix
Achrafieh
(
Cashier)

Education

Bachelor's degree, Hospitality Management
  • at AUL university
  • June 2005

Specialties & Skills

Project Management
Customer Service
ARRANGEMENTS
CLIENTS
CORRESPONDENCE

Languages

Arabic
Expert
English
Intermediate
French
Expert

Hobbies

  • swimming ,