camelia olteanu

AMERICAS, EMEA AND CIS REGIONS - PARTNER MARKETS
Position Profile :
Lead Business Development for Vodafone Roaming Services in the Americas, EMEA and CIS Regions. Support in these
regions for extended Partner Activities: Terminals, Procurement, Consumer/ Enterprise, Commercial and Product strategy.
* Develop and managed the account relationship between Vodafone Roaming Services and its key strategic Partner Market
accounts worldwide (DU, Zain Group, MTS, Rogers, Entel, VF Qatar, Swisscom, Proximus, SFR, Safaricom, etc.).
* Yearly active negotiation of wholesale and roaming discount agreements with Worldwide Partner Markets by aggregating
total roaming volume of Vodafone Group. Roaming negotiation products: voice, data, SMS and M2M. Negotiation of
commercial conditions, discounts, quality KPI’s, SLA’s, 3PP standards, testing, fraud, settlements, etc.
* Provide continuous commercial support and prompt resolution of any commercial or operational issue escalations
* Prepare and Negotiate the commercial framework and business cases for existing and prospective accounts
* Sell new products/services and lead commercial negotiations through to contract signing.
Expanding the footprint to connect the next Billion mobile users by enhancing Vodafone's enterprise collaborations:
* Expanding the enterprise footprint for the region through Partnering with other operators (telecom and non telecom).
* Expansion of wholesale operating model on Vodafone non majority owned operators by empowering them with new
technology and services and focusing on mobile data and mobile money (mPesa) solutions.
ACHIEVEMENTS :
* Reduction of outbound costs for all local Markets by $3M/year and increase of the inbound revenue by $5M/year.
* Rate reduction from AA14 to an average of cost to carry and implementation of TAP settlement with all Partner Markets.
* Exceeding score results on team engagement and team management across Vodafone Roaming Services.
* Customer interaction role awarded with Customer Excellence. Consistently rated in top 10% best performers.
* Responsible for successful launch of high speed/QoS MBB product, Mobile Device Management platforms, Smartphones
and Tiered Tariffing. Delivered 14% YOY growth in data Revenues.
* Proven track records of delivering succesfull projects manged across geographies under complex enviorements.
* Successful negotiator for M2M (machine to machine) contracts with Operators and support to the upsell to final customer.

Managed cross border HR process improvement project for the mergers of existing functions in the

Successfully outsource the Transfer Agent function from State Street Bank to RBCD within 6 months.
* Outsourced the internal HR function to Securex in 2 months, new IT platform implementation
* Developed and implemented a strategy for improved operational model and solution reviews
* Developed a requirement for the new fund launches under the new model between RBC Dexia and JP Morgan
* Developed the common reporting matrix as per JPM /BBH/RBCD requirements

Manage, coordinate, prioritize, monitor, and control VRS Programs between the internal departments Commercial, Marketing
& Sales, Retail and Business Operations and customers to achieve Vodafone ‘s strategy.
* Facilitate Project Management and business support to the Vodafone CEO and Management Team.
* Set up the centralisation process for all roaming activities and endure the process inprovement in the new Group function
* Report operational program information to VRS CEO: deliveries, standards, processes, actions, dependencies and risks.
* Lead, monitor, and maintain scope control following the approved Change Management process. Define contingency plans,
in case of program issues and pro-actively drive for resolution for the entire Roaming centralisation activity
* Create and maintain overall program plans (work packages, milestones, critical path etc.) for roaming product delivery programs.
Monitor and proactively support program work streams to reduce costs, risks and increase customer satisfaction
* Innovation on effective integration management and flow of development activities, testing and delivery, providing direction,
defining processes and procedures for the teams.
* Supports the Vodafone Directors with consolidation & tracking of all defined program KPIs of a product delivery program:
time + cost + quality + service scope. Manage risks including management of escalation paths
* Promote a service mentality and partnership approach, maintain close contact with customers and sales channels,
understanding their needs to ensure effective and timely delivery of Vodafone strategies.
* Responsible for the Governance quality checks & processes/project phase moves/project assurance
* Coaching and manage virtual team of 10 FTE’s and propagates best practice/knowledge transfer across all VRS functions

Responsible for annual revenue, margin and costs; Partner Delight and employee engagement in Americas,

Develope business plans for new ventures, validate assumptions by strategic planning, budgets /cash flow forecasts
* Managed financial results in the start up period of the new projects and provided revenue and profit reports
* Handled the analysis of marketing pricing, capacity constraints and market volumes
* Contributed to and developed new business opportunities and acquisitions along with Global unit team

Functioned as the Program Manager in charge of the lift out project of the Transfer Agent function
* Supported the lift out process of the Transfer Agente function from the RFP process to the actual migration
* Defined projects scope and deliverables with a very aggressive timeline 5 month time
* Managed internal work streams within