Document Controller
SK Engineering & Construction
Total years of experience :15 years, 6 Months
• Maintaining a tracking facility to enable documents to be updated easily
• Presentation and filing of documents and drawings.
• Issuing and distributing controlled copies of information
• Department Coordinator, Communication and Correspondence
• Technical and Data Support (Office desk support for E&I Dept.)
• Provide support on procedures of issue and methods in accessing the system
• Ensuring all documents are as up to date as possible within electronic filing systems
• Ensures all documents and drawings are accurate, updated and distributed in a timely manner for Subcontractors construction reference
• Other task & responsibilities assigned by the manager
Provides technical and data support for piping section and mainly controls material for site construction and fabrication. Control all drawings and documents for piping section and ensure all information is correct and up to date. Monitor and supervise all piping works at site and make sure subcontractor follows safety guidelines, scope of work and procedures.
• Document Controller
• Construction Material Controller (Piping)
• Site and Office Correspondence
• Piping supervisor
• Work Site Supervisor & Permit Applicant (KOC)
• Technical and Data support Provider
Represent a company’s product and services in order to obtain new customers. Outstanding multitasking skills, communication skills, interpersonal skills and product knowledge, the ability to think, respond quickly and analyze accurately to deeply understand the customers needs. Promotes excellent customer service in order to satisfy the customers and generate more sales.
• Meet Daily sales target and monthly sales quota
• Provide feedback to the customer service lead representative and supervisor on any product and/or service trends
• Ability to analyze and read clients through set up questions and body language and turn a bad situation around and convert it to a sale
• Build a strong and reliable sales pipeline through members sales, potential inquiries and buddy referrals
• Ability to identify potential customers who may purchase products and services on a future date through customer relationship management system
• Making daily emails and phones calls to set-up an average number of appointments in order to get potential customers and sale
• Gathering referrals through road shows, flyers, member’s referrals and broadsheets.
• Handling customer’s interview and product presentation
• Analyze market strategies in order to generate more sales
• Responsible for supporting sales team by building strong relationship across the organization and able to help as necessary with turn-overs, follow-up transactions and sales training
• Updates all the necessary information each day such as sales, goals, commitments and projections
• Handle all inbound calls following established policies and procedures of the company
• Provide feedback to the customer service lead representative and supervisor on any product and/or service trends
• Updates customer’s information records and provides on-going delivery status and time frames.
• Responsible for answering all inbound calls in a professional, friendly, and timely manner to ensure Customer Satisfaction.
• Organized booking for pick-up & delivery schedules
• Manages and Coordinate with the delivery team with regard to delivery status, conditions and
Customer’s instructions
• Meets daily average service call target and monthly average call handling time
• Perform any other duties deemed necessary by the Management
• Responsible for processing credit card transactions such as credit card application, balance transfers, account inquiry, sales and customer complains.
• Ensures that all information provided to the customers are accurate, adhering the company policies and procedures
• Excellent in Documentation of all pertinent information
• Performed different duties as required.
• Responsible for providing technical assistance to customers and reducing unnecessary claims.
• Ensure that each customer is provided with the correct response by appropriately navigating the proper inquiry tool and reading the answers in a verbatim manner.