Carlos Bcassini, Chief Operating Officer

Carlos Bcassini

Chief Operating Officer

Bab holdings

Location
Saudi Arabia
Education
Bachelor's degree, International Hotel Management And Tourism
Experience
34 years, 2 Months

Share My Profile

Block User


Work Experience

Total years of experience :34 years, 2 Months

Chief Operating Officer at Bab holdings
  • Saudi Arabia - Jeddah
  • My current job since December 2019

• Led negotiations and secured a partnership with Novikov International, resulting in the successful launch of four locations in Jeddah, Riyadh, and Dubai within an eight-month period, while localizing its menu and recipes.
• Diversified company’s brand portfolio by curating three new concepts: Ombre (casual cuisine), Count (healthy food) and Gala (luxurious lounge), setting their plans to open ten branches in two years.
• Managed entire creation of restaurant concepts starting from idea, working closely with graphic designer for branding and brand identity, overseeing architectural drawings of restaurant exterior and interior, market study, location selection, business plan, execution as well as financial study including menu engineering, cost analysis, ROI, financial forecasting, balance sheet and break-even point.
• Established 2 companies: Special Food Companies and Wonderful Food Company under B.A.B holding’s umbrella, to enable long-term scale.
• Finalized the negotiations with six brands (two resorts, two lounges, two cafés) to be franchised in Saudi Arabia and developed full business and strategic plans to be executed.
• Responsible for recruitment, oversight, coordination, and administration of all operations including finance, human resources, compliance, technology, facilities, and internal controls.

Business Consultant at source hub
  • Lebanon - Beirut
  • My current job since June 1998

headhunter, consultant and concept creator . I did the following concepts:
Palm fine steak dinner, genge Korean diner,
ombre modern live entertainment.
count healthy food shop.
Gala luxury lounge.
twice slidershop.
leila garden Greek tavern .
opia pub and club .
fisherman qsr Mediterranean seafood
oasis Lebanese restaurant
Corrado specialty coffee shop
kazdoura fusion Lebanese cuisine
pro burger burger joint ... .
hello and more specialty coffeeshop.
k music wall live entertainment.
and help the following concept to grown and stabilized :Awani levantiery cuisine.
Amina bakery.
karnataka Lebanese cuisine.
kims specialty coffee .
mikel coffee shop .
savannah hotel .
dunes hotel.
Osaka Japanese eatery .
shogun pan Asian.
pasta comedia Italian restaurant.
wild guises Irish pub .
the fox English pub ....

Brand Consultant / country manager at RUBAIYAT HOLDING
  • Saudi Arabia - Jeddah
  • April 2019 to December 2019

Brand Consultant to F&B arm, Prestige for Restaurants & Coffee shop Co.
• Resolved two-year road blocks that prevented Zaroob from launching and enabled their launch within four months of joining.
• Prepared Zaroob’s expansion business plan, opening two new locations in four months.
• Developed La Dolce Vita’s concept to increase sales by 500%; by reworking its menu, store layout, and marketing we actually achieved a 1200% increase.
• Controlled company losses by studying their financial position, making strategic decisions to close multiple locations and optimize bottom-lines.

multi brand director at Pillars Investment CO.
  • Saudi Arabia - Jeddah
  • January 2017 to April 2019

• Established company and created six new restaurant concepts: Section B, Dots, Leila Garden, BACO, Circa, and Beast including idea conceptualization, market study, execution, and operations
• Led continuous enhancement of Section B operations, resulting in reduction of waiting time from four hours to twenty-five minutes and effecting sales increase of 750% in its first year of operations
• Established BACO; a Bao / Taco concept in Jeddah that surpassed expected sales by 400%
• Curated Dots; a handcrafted donut and specialty coffee concept that exceeded targeted sales by 200%

country manager / brands director at Abu issa holding
  • Saudi Arabia - Jeddah
  • August 2014 to January 2017

Country Manager, Board Member, and Head of F&B Department
• Restructured division and diversified company’s F&B portfolio, launching three concepts across multiple countries while growing overall sales by ~400% in one year
• Handled negotiations and secured a master franchise partnership with 16 Handles; an American frozen yogurt concept, opening sixteen locations across MENA region in the first seven months of agreement
• Developed Divan from a retail concept to a coffee shop model, enabling expansion of four locations in four months
• Created Arabesq; a retail shop serving Arabic sweets, ice cream and coffee, growing operations into eight locations globally - New York, London, KSA, Qatar, UAE, Pakistan, and Egypt
• Launched Gold Gourmet; a luxury retail sweet concept in three countries - Qatar, KSA and UAE
• Managed a team of forty managers to enable smooth operations and achieve set goals, ranging from brand, department, operations, and store managers

Director Of Operations at dayem al khair .
  • Saudi Arabia - Jeddah
  • November 2011 to August 2014

Food & Beverage ⎹ 150 Employees ⎹ $15M
2013 - 2014 Regional Manager
• Launched The Counter in UAE, overall growing company’s revenues by 35%
2012 - 2013 Country Manager
• Continued growing Q lounge sales by 130% in its second year of business by shifting concept from an exclusive membership club to a public lounge
• Expanded The Counter Burger’s operation to Riyadh market, increasing sales by 100% while maintaining compliance with Franchisor standards
2011 - 2012 Director of Operations
• Created, launched, and managed Q lounge - Saudi’s first cigar bar, growing sales by ~100% in its first year
• Negotiated agreement, executed launch, and managed operations of The Counter Burger in Jeddah, Saudi Arabia while meeting required quality standards and reducing food cost from 35% to 25% within two months of opening.

F&B General Manager at United naghi group
  • Saudi Arabia - Jeddah
  • May 2010 to November 2011

Food & Beverage ⎹ 250 Employees ⎹ $48M
F&B General Manager
• Led valuation assessment and acquisition of Marcel’s Frozen Delight; a frozen yoghurt company based in South Africa, successfully completing its acquisition and growing it from twelve to thirty-six locations across South Africa, Saudi Arabia, France and United Kingdom
• Diversified Marcel’s menu to include hard-serve frozen yoghurt, enabling national FMCG sales
• Locked a five-year agreement with Nestlé South Africa, expanding our sales channels into private labeling
• Created, introduced and managed 2 brands: Labeeb Lebanese Barbecue (four branches) and Osaka; a Japanese cuisine concept to diversify company’s brand portfolio
• Resolved a deficit of 280M SAR for Avenue convenience Store by closing all outlets, rebranding, and opening new locations, yielding 8.6M SAR in annual profit

Director Of Operations at Almawaed for food supply and catering services
  • Saudi Arabia - Jeddah
  • June 2008 to May 2010

Food & Beverage ⎹ 300 Employees ⎹ $30M
Multi-Operations Manager
• Managed Casper & Gambini’s (ten branches), handling the opening of four new locations and six pop-ups around Saudi Arabia, increasing annual sales by 300%.
• Crafted, opened and managed two other concepts: Sibon Patisserie and Boulangerie, and Bhar Lebanese barbecue.

Operations Manager at Batawil Est Group global factory for biscuit
  • Saudi Arabia - Jeddah
  • September 2005 to June 2008

Food & Beverage ⎹ 300 Employees ⎹ $7M
Operations Manager
• Created and managed operations of two concepts: Monta Rosa (international fine dining cuisine) and Gelato, expanding latter into three locations in its first year, while growing House of bakery from thirteen to twenty-five locations.

Food And Beverage Manager at Carlton Al Moaibed Hotel
  • Saudi Arabia - Khobar
  • September 2003 to September 2005

responsible for all food and beverage operation and management, develop all the division quality of food and services, create new activities and concepts, increase the yearly sales by 250% per year.

F B Operations Director at Sakara Group
  • Lebanon - Beirut
  • December 2000 to September 2003

partner and director for Sakar group, create and develop and manager the following concepts in Lebanese night life .
Che coffee, Geenies music club , Salute mexican eatery, Keylargo, Mute club, Celtics Irish pub, C Bar

Resort and beverage Manager at Ajwaa Group
  • Lebanon - Beirut
  • August 1997 to December 2000

manage and develop Oceana Breach resort and all the beverage and bars activities for Ajwaa group in zinc club, Central fusion restaurant and bar, LaTabka Lebanese casserole

Pub Manager at Pipers Pub SARL .
  • Lebanon - Jounieh
  • April 1994 to August 1997

manager a team of 24 employees, day to day operation .

Bartender at Oliver's le club
  • Lebanon - Jounieh
  • April 1990 to December 1994

started as barback do the preparation for the bar and arrange the daily stock and wash the bar glasses and tools, promoted to Bartender by learning mixology .

Education

Bachelor's degree, International Hotel Management And Tourism
  • at Swiss hôtel management school
  • July 2003

Specialties & Skills

International Business Development
Restaurants Management
Team Building
New Concepts
Franchisee Management
plan execution
restaurants management
restaurant marketing
operational excellence
management science
restaurants
operation
Microsoft
ms project
operations management
negotiation
problem solving
marketing management
marketing strategy
materials
digital marketing
marketing
planning
accounting
procurement
team leadership
office management
logistics
people management
performance management
office administration
supply chain management
oracle general ledger
web project management
web development
project work
team management
project execution
project planning
auditing
time management
accounts payable
market research
key account management
labor management
quantity surveying
project supervision
site supervision
supervising
Office Work
Purchasing
Hospitality
Hospitality Management
Project Management
Hotel Management
Hygiene
Administration
Leadership
Production
Microsoft Office
Business Development
AutoCAD
Secretarial
Food Safety
Management
Customer Service
Training
Training Plans
Catering
Mystery Shopping
Marketing Mix
operations
Merchandising
Staff Training
Facility Management
Teamwork
Event Management

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.



Languages

Arabic
Native Speaker
English
Expert
French
Expert

Memberships

lebanese Bartender Association
  • jury and advisor
  • January 1994
dar al kalaa country club ( private privileged chairholder )
  • boardmember and advisor
  • January 2021
international Bartender & Mixology association
  • member
  • January 1994
Lavazza coffee
  • ambassador
  • February 2002
Red Cross
  • member
  • June 1992
kanderstag international scout
  • chieftain
  • May 1985
scout du liban
  • chieftain
  • June 1985
lebanese cigar club
  • member and cigar taster
  • August 2000

Training and Certifications

Haccp level 4 ( 22000) international food safety (Training)
Training Institute:
diversey (jhonson )
Date Attended:
May 2010
Duration:
120 hours
certificated master blender ,mixology and tasting Bols academy (Certificate)
Date Attended:
June 1998
master mellowing ( Guinness draft ) (Certificate)
Date Attended:
January 2020
master blender ( jack Daniel's) (Certificate)

Hobbies

  • music , mixology , walking ,gemstone, tabletennis .
    I won Mr philindia vodka in 1996 , I won 2 place LBC in 1997 and 1998 . winning National tabletennis compétition in 1994-5-6 .