Carlos Caspe, Sr. Business IT Analyst

Carlos Caspe

Sr. Business IT Analyst

Alfardan Group

Location
Qatar - Doha
Education
Diploma, Computer Technology
Experience
20 years, 0 Months

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Work Experience

Total years of experience :20 years, 0 Months

Sr. Business IT Analyst at Alfardan Group
  • Qatar - Doha
  • My current job since March 2022

Core Skills:
• Business Application Development: I design, develop, and implement business applications from conception to deployment, ensuring they meet specific needs and drive efficiency.
• Technology Expertise: I possess a comprehensive understanding of technology products, solutions, and delivery processes. I actively manage and maintain system applications, diagnose, and resolve issues, and provide advanced Tier-2/Tier-3 support.
• Strategic Planning: I collaborate with stakeholders to develop and execute strategic business plans that align with the overall organizational goals.
• Financial Acumen: I have a deep understanding of P&L statements and hold strong financial acumen across accounting, finance, sales, marketing, operations, and HR.
• Leadership: I possess a proven track record of leading and motivating multi-cultural teams to achieve results.
• Compliance & Governance: I have a keen awareness of compliance and corporate governance principles, ensuring adherence to regulations and mitigating risks.

Technical Expertise:
• Systems Administration: I proficiently manage servers and platforms, performing installations, configurations, upgrades, migrations,
and security, integration, and performance monitoring tasks.
• Data Management: I oversee data load and monitoring tools, create data objects and structures, implement security protocols, optimize database performance, and streamline data handling processes.
• System Architecture: I design and deploy system architecture and infrastructure, strategize for repetitive tasks, data acquisitions, migrations, recoveries, and new system implementations. I define data requirements and implement policies for secure, efficient, and sustainable system design.

Key achievement:
• Revenue: Increased online sales by 50% through implementing B2B, B2C ecommerce platform and providing more discounts to our customer using Loyalty privilege mobile application to our retail and hospitality industry.
• Cost reduction: Digitalize documentation process, reducing miscellaneous costs by 35%.
• Process efficiency: Implemented automation tools that reduced order processing time by 30%.
• Customer satisfaction: Developed a customer feedback system that led to a 10% improvement in satisfaction ratings.
• Project management: Delivered a critical IT project on time and 15% under budget.

Communication & Leadership:
• Negotiated cost-effective budgets: Secured optimal supplier deals without compromising project delivery or targets, contributing to enhanced project profitability.
• Led cross-functional teams to success: Managed and motivated teams of up to 10 members, providing guidance, mentorship, and fostering a positive and productive work environment.
• Championed innovation and improvement: Encouraged and led team members in proposing and implementing process improvement initiatives, consistently driving positive change.

Sr. Database Administrator at Alfardan Properties
  • Qatar - Doha
  • January 2017 to March 2022
Sr. Application Analyst at Alfardan Hospitality
  • Qatar - Doha
  • November 2011 to January 2017
IT Manager at Millennium & Copthorne Hotel
  • Kuwait - Al Kuwait
  • October 2010 to November 2011
System Administrator at Millennium & Copthorne
  • Kuwait - Al Kuwait
  • October 2008 to October 2010
System Administrator at MS Retail K.S.C
  • Kuwait - Al Kuwait
  • October 2007 to October 2008
Technical Operation Manager at ANCAR Technology
  • Philippines - Manila
  • March 2004 to July 2007

Education

Diploma, Computer Technology
  • at Philippine Science Technology
  • March 2002

Computer hardware: Architecture, digital circuits, microcontrollers, embedded systems. Computer software: Programming languages, operating systems, networking fundamentals, database management. Practical skills: Troubleshooting, testing, prototyping, project management. Courses: Essentials: Digital systems, computer architecture, programming (Assembly Language, Basic, C, COBOL etc.), computer networking, electronics, operating systems. Further exploration: Embedded systems design, network administration, cybersecurity, web development, robotics, data acquisition and analysis. Skills gained: Design and build computer systems (hardware and software integration). Analyze and troubleshoot technical problems. Develop and implement applications for embedded systems and networks. Work effectively in a team environment. Applications: Design and development of consumer electronics, medical devices, industrial automation systems, communication equipment. Testing and maintenance of computer networks and systems. Software development for embedded systems and applications.

Bachelor's degree, Electronic and communication engineer
  • at Bulacan State University
  • March 2000

Electronics: Understanding and designing circuits, semiconductors, transistors, amplifiers, integrated circuits. Communication: Transmission and reception of information (data, voice, video) through various channels (wired, wireless). Signal processing: Analyzing, manipulating, and enhancing signals for optimal transmission. and reception. Electromagnetics: Studying the interaction of electricity and magnetism, crucial for antenna design and wave propagation. Courses: Core: Circuit Analysis, Analog Electronics, Digital Electronics, Communication Systems, Signal Processing, Electromagnetics, Control Systems. Electives: Microwave Engineering, Satellite Communication, Computer Networks, Embedded Systems, Artificial Intelligence for ECE, Robotics. Skills gained: Problem-solving, analytical thinking, design principles, software programming, hardware testing, research, and development. Applications: Designing smartphones, computers, medical devices, communication networks, radar systems, aerospace electronics.

Specialties & Skills

Database Servers
SQL Server
Cloud Computing
Web Applications
Business Solutions
Vendor management
Business Solution Analyst
Project management planning and initiation
Mobile / Web Application development
Risk management and mitigation
Strategic planning and execution
Budget planning and forecasting
IT operation management
Team leadership and collaboration
IT security compliance
Business solution planning

Languages

English
Expert

Memberships

Microsoft Community
  • Member
  • October 2004
GitHub Community
  • Member
  • April 2010
GCP Google Cloud Community
  • Member
  • May 2023

Training and Certifications

GCP Associate Cloud Engineer (Training)
Training Institute:
Google
Date Attended:
May 2023
Duration:
105 hours
Database Management Systems (Certificate)
Date Attended:
September 2022
Project Initiation and Planning (Certificate)
Date Attended:
June 2023
GCP Fundamental Core Infrastructure (Certificate)
Date Attended:
September 2021
Introduction to Project management (Certificate)
Date Attended:
March 2022
Microsoft Certified Azure Cloud Fundamental (Certificate)
Date Attended:
March 2022
AWS Cloud Practitioner (Certificate)
Date Attended:
April 2022
Data Science with Python Certificate (Certificate)
Date Attended:
April 2022

Hobbies

  • Basketball