Carmela Ilagan, Business Development Executive

Carmela Ilagan

Business Development Executive

Dolphin Construction

Location
Qatar - Doha
Education
Bachelor's degree, Tourism Management
Experience
8 years, 0 Months

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Work Experience

Total years of experience :8 years, 0 Months

Business Development Executive at Dolphin Construction
  • Qatar - Doha
  • October 2016 to June 2017

 Generating business leads and follows up on sales opportunities.
 Cold calling potential clients and building relationship.
 Establishing client needs and offering products accordingly
 Working to weekly and monthly sales target
 Arranging meeting and clients and carrying all profile for presentation
 Following up swiftly on sales enquiries and sending out information
 Working closely with other teams to develop new business
 Researching the market and identifying potential target customers

Call Center Representative at Sykes Asia Inc.
  • Philippines
  • March 2016 to September 2016

* Manage large amounts of inbound and outbound calls in a timely manner
* Follow communication “scripts” when handling different topics
* Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in our call center database in a comprehensible way
* Frequently attend educational seminars to improve knowledge and performance level
* Meet personal/team qualitative and quantitative targets

Sales Promoter at Imperial Appliance Plaza Baliuag
  • Philippines
  • June 2013 to February 2016

 Perform direct marketing and sales activities to generate sales.
 Maintain and develop existing and new customers through planned individual account support.
 Capable of explaining all the information of the products as well as communicating the use of all the products
 Attend training and to develop relevant knowledge and skills.
 Responsible of the proper display of the products in the showroom.
 Make sure all the required quantities of products are displayed and eliminate the stock shortage.

Office Admin Staff at Cafelo Sky Corporation
  • Philippines
  • May 2010 to May 2013

 Processing expense reports
 Coordinating the submission of proposals
 Tracking sales progress
 Maintaining department database records
 Serving as a liaison between traveling sales representatives and staff based in the home office

Encoder at Baliuag University
  • Philippines
  • June 2009 to March 2010

 Give an accurate and even complete data that is necessary to the needs.
 Provide assistance by encoding the right information or data needed.
 Encode the necessary data give a complete, accurate and organized manner that is important.
 Report and provide accurate data to one’s superior.

Education

Bachelor's degree, Tourism Management
  • at BALIUAG UNIVERSITY
  • January 2011
High school or equivalent, None
  • at Marian College
  • March 2005

Specialties & Skills

Call Center
Sales Compensation
Computer Skills
CALL CENTER
CUSTOMER SERVICE
HABILIDADES DE LA COMPUTADORA

Languages

English
Expert
Tagalog
Expert

Hobbies

  • Playing volleyball
    Captain Ball in my High School Games
  • Dancing
    Member of College Dance troupe