Carmela Mariz Lumapas, Senior Veterinary Receptionist

Carmela Mariz Lumapas

Senior Veterinary Receptionist

Al Barsha Veterinary Clinic

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, HOTEL &RESTAURANT MANAGEMENT
Expérience
5 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 10 Mois

Senior Veterinary Receptionist à Al Barsha Veterinary Clinic
  • Émirats Arabes Unis - Dubaï
  • décembre 2017 à janvier 2022

- Answering telephones, scheduling appointment requests, setting up new clients and patients
- Preparation and maintenance of medical records and over the counter sales
- Served as the initial source of information to clients
- Understand basic vaccination requirements, basic lab tests, common diseases, and pet behavior
- In-charge of client maintenance and account receivables for VIP clients
- Basic knowledge of pet travel and relocation
- Assists veterinarians or other staff members accomplish tasks to make the clinic run smoothly
- Responsible of ensuring that assigned admin tasks and reports are done and submitted to a set deadline

Receptionist à Ric Banks Dance Academy
  • Émirats Arabes Unis - Dubaï
  • avril 2016 à décembre 2017

- Mans the front desk and main telephone line at the studio
- Handle all incoming inquires via phone and walk in clients
- Scouts potential client for packages offered through social marketing media
- Accounts all incoming and outgoing transactions in the studio
- Assist Partner in scheduling and organizing classes
- Assist Partner in maintaining schedules of faculty members
- Assist Partner in operational functionality of the studio

Éducation

Baccalauréat, HOTEL &RESTAURANT MANAGEMENT
  • à Mindanao State University – Iligan Institute Of Technology
  • octobre 2014

Specialties & Skills

CUSTOMER RELATIONS
MARKETING
SCHEDULING
TELEPHONE SKILLS
PROBLEM SOLVING

Loisirs

  • Team Sports, Scuba Diving, Reading