Carmina Requirme, ADMIN ASSOCIATE

Carmina Requirme

ADMIN ASSOCIATE

ARIES INTERNATIONAL

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
9 years, 9 Months

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Work Experience

Total years of experience :9 years, 9 Months

ADMIN ASSOCIATE at ARIES INTERNATIONAL
  • United Arab Emirates
  • August 2017 to April 2018

Welcomes and assists visitors
- Answers calls and direct enquiries to appropriate staffs
- Provides basic, accurate information in-person and via phone/email regarding
immigration
- Does outbound calls to book and set up meetings
- Assesses CVs for migration
- Receives, sorts, and distributes mails/deliveries
- Handles petty cash
- Creates/updates timesheet, and does basic SEO

CUSTOMER SERVICE ASSOCIATE at ACCENTURE PHILIPPINES CO
  • January 2015 to May 2017

Assists field/central technicians and work hand-in hand on a business level in
making sure that services are properly distributed to end-users
- Responds to enquiries and manages complains
- Attends to customer’s report and validates the information by testing their
connection remotely
- Dispatches appropriate technician if issues are determined to be on our side of
the network
- Makes accurate and concise logs for documentation and reference purposes

TECHNICAL SALES REPRESENTATIVE at CONVERGYS CORP
  • Philippines
  • March 2013 to December 2014

Handles inbound and outbound calls
- Sells Microsoft products like Microsoft Office Suites and Microsoft Windows OS
Product keys
- Handles billing transactions
- Does basic technical support and product installation

SALES REPRESENTATIVE at SUTHERLAND GLOBAL SERVICES PHILIPPINES
  • January 2012 to January 2013

Handles inbound and outbound calls
- Offers/Sells paid technical services
- Ensures smooth online sales process
- Does basic internet connectivity troubleshooting
- Responds to enquiries and manages complains

ACADEMIC TUTOR
  • Philippines
  • August 2010 to February 2011

Provides non-classroom, academic instructions to students on an individual basis
for subjects English and Science
- Travels to students’ homes or school to conduct tutoring lessons
- Monitors student performance, reviews class materials with them, and provides
feedbacks
➢ Passed Civil Service Professional Exam

Education

Bachelor's degree, Business Administration
  • at Mindanao State UniversityIligan Institute of Technology
  • January 2011

Specialties & Skills

BILLING
CONCISE
DOCUMENTATION
INTERNET CONNECTIVITY
MICROSOFT
MICROSOFT OFFICE
MICROSOFT WINDOWS
NETWORKING
OPERATING SYSTEMS

Languages

English
Expert