Carol Matlala

• Assist in Implement departmental Program of Action
• Coordinated communication between departments and stakeholders.
• Booking of Venues and setting up meetings, projects, programs
• Working on departmental reports and Activity reports
• Taking Minutes in meetings
• Sorting and distributing mail and papers that are coming in and going out
• Maintained and updated records, ensuring data accuracy and completeness
• Marketing and promotions of programs.

- Taking orders.
- Assist in the Kitchen
- Supervising the register.
- Stock taking assistance.

Taking minutes in meeting
• Setting Agenda for meeting
• Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
• Responding to emails and writing emails.
• Literature review.
• Setting up research-based surveys

Managed client records and ensured accuracy of customer information.
• Scheduled appointment and maintained master calendar
• Oversaw day-to-day office operations such as organizing correspondence, managing incoming calls, and creating business records
• Managed client correspondence, order tracking and data communications.
• Handled client enquiries via phone and messaging platforms
• Client Service
• Coordinated client requests and ensured proper follow-up