Carole Abi Abdallah, Senior Supervisor

Carole Abi Abdallah

Senior Supervisor

BML Istisharat

البلد
لبنان
التعليم
بكالوريوس, BS IT Management
الخبرات
20 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :20 years, 5 أشهر

Senior Supervisor في BML Istisharat
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ فبراير 2007

- Perform different test cases on the system in order to make sure the system is conforming to the specification collected from the customer site
- Document any problems or potential enhancement to the system as per the ISO procedure
- Follow-up on all documented issues until closure
- Overall testing of the system to make sure that any periodical development is conforming to the general system standard.

Customer Support في BML Istisharat
  • يناير 2007 إلى فبراير 2014

2007 - Present BML Istisharat Ashrafieh
Customer Support
* Programs delivery and user formation
* Getting customer's requirements
* Conducting complete tests for different operations to bring possible required
Parameters settings/amendments
* Preparation and Implementation of required parameters (accounting entries and advices)

Quality Assurance
* Perform different test cases on the system in order to make sure the system is conforming to the specification collected from the customer site.
* Document any problems or potential enhancement to the system as per the ISO procedure
* Follow-up on all documented issues until closure.
* Overall testing of the system to make sure that any periodical development is conforming to the general system standard.

في IT Department
  • مصر
  • يناير 2005 إلى يناير 2007

2005 - 2007 Société Générale de Banque au Liban IT Department Sin El Fil
Database Cleansing
* Database purification from duplications
* Collaboration with all branches and different entities

Teller في Société Générale de Banque
  • يناير 2005 إلى ديسمبر 2005

2005 Société Générale de Banque au Liban Broumana
Teller (5 days/month)
* Responsible of all bank operations
* Processing the end of day
* Helping summer trainees in using the system

Summer trainee as a teller في Société Générale de Banque
  • يناير 2003 إلى ديسمبر 2003

2003 Société Générale de Banque au Liban Mansourieh
Summer trainee as a teller (2 months)
*

الخلفية التعليمية

بكالوريوس, BS IT Management
  • في Lebanese University - Section 2
  • يونيو 2005
بكالوريوس, computer science
  • في Lebanese University Section
  • يناير 2005

2001-2005 BS in computer science (Bac+4) Lebanese University Section 2 - Karm el Zeitoun

الثانوية العامة أو ما يعادلها, Economic & Sociology
  • يناير 2001

2000-2001 Lebanese Baccalaureate Economic & Sociology Option, Rosary school - Mansourieh Mountazah

Specialties & Skills

ACCOUNTING
CUSTOMER SUPPORT
DATABASE
FERMENTATION
OPERATIONS
QUALITY ASSURANCE
TEST CASES
TESTING

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس