Carole Atieh, HR manager

Carole Atieh

HR manager

shafa water

Location
Lebanon - Beirut
Education
Diploma, accounting and informatics
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

HR manager at shafa water
  • Lebanon - Beirut
  • September 2016 to February 2017

responsible for recruiting, screening, interviewing and placing worker
handle employee relations, payroll and benefits and training.

stock manager at just angel
  • Lebanon - Beirut
  • July 2015 to August 2016

managing stock department and responsible of any export and import products

branch manager at michel zoughaib jewellery
  • Lebanon - Beirut
  • April 2015 to June 2015

managing the shop starting by displaying all items and counting the stock and making sure the inventory is right by counting .
filing and doing all administrative work as special orders for customers follow up before sales for any extra discount ...
daily tasks : daily cleaning finger prints
displaying all items on the right place
wiping all the counters
counting the stock
checking the staff for their uniform
girls have to be well hair dressed and decent make up and for men well shaved
review for all the invoices and double check them with cash before drop them in the bank .
A manager have to be patient and supporting his team by exchanging ideas and taking in consideration their visual work supporting each individual teaching them everything concerning the shop and approved by the management lead them to solve client complains, playing the role model for them so they practice and be ready when its the time to prove themselves ...
product knowledge training for gems and stones ...
system training so they do any kind of purchase ...
filing so they organize each section by itself
after sales so they call customers to make everything is fine

branch manager and trainer at damas jewellery
  • Lebanon - Beirut
  • June 2012 to February 2015

managing the shop starting by displaying all items and counting the stock and making sure the inventory is right by counting .
filing and doing all administrative work as special orders for customers follow up before sales for any extra discount ...
daily tasks : daily cleaning finger prints
displaying all items on the right place
wiping all the counters
counting the stock
checking the staff for their uniform
girls have to be well hair dressed and decent make up and for men well shaved
review for all the invoices and double check them with cash before drop them in the bank .
A manager have to be patient and supporting his team by exchanging ideas and taking in consideration their visual work supporting each individual teaching them everything concerning the shop and approved by the management lead them to solve client complains, playing the role model for them so they practice and be ready when its the time to prove themselves ...
product knowledge training for gems and stones ...
system training so they do any kind of purchase ...
filing so they organize each section by itself
after sales so they call customers to make everything is fine
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

sales consultant at just angel clothing
  • Lebanon - Beirut
  • June 2011 to May 2012

- Making sure that the display is organized and taking care of all the clients that visit our shop .
- Inventory
- Emails responding
-Organizing and scheduling traveling
-Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.

personal assisstant at etudes assad estephan
  • Lebanon - Beirut
  • January 2011 to May 2011

- Organizing appointments and scheduling .
- Devising and maintaining office systems, including data management and filing .
- Answering phone calls .
- E-mails responding .
- Maintaining diaries .
- Arranging appointments .
- Taking messages .
- Typing/word processing

personal assistant at abdualla chami trading
  • Lebanon - Beirut
  • June 2010 to November 2010

- Follow up by database : Searching for all clients in Lebanon who own any properties or apartments to call them and make sure if they are interested to sell us .
- Dealing with customers : sell and buy properties .
- Organizing appointments and scheduling .
- Working through auto cad system for all surfaces .
- Devising and maintaining office systems, including data management and filing .
- Answering phone calls .
- E-mails responding .
- Maintaining diaries .
- Arranging appointments .
- Taking messages .
- Typing/word processing

personal assistant at georges safi trading
  • Lebanon - Beirut
  • February 2008 to May 2010

- Follow up by database : Searching for all clients in Lebanon who own any properties or apartments to call them and make sure if they are interested to sell us .
- Dealing with customers : sell and buy properties .
- Organizing appointments and scheduling .
- Working through auto cad system for all surfaces .
- Devising and maintaining office systems, including data management and filing .
- Answering phone calls .
- E-mails responding .
- Maintaining diaries .
- Arranging appointments .
- Taking messages .
- Typing/word processing

personal assistant at georges safi trading
  • Lebanon - Beirut
  • February 2008 to May 2010

- Follow up by database : Searching for all clients in Lebanon who own any properties or apartments to call them and make sure if they are interested to sell us .
- Dealing with customers : sell and buy properties .
- Organizing appointments and scheduling .
- Working through auto cad system for all surfaces .
- Devising and maintaining office systems, including data management and filing .
- Answering phone calls .
- E-mails responding .
- Maintaining diaries .
- Arranging appointments .
- Taking messages .
- Typing/word processing

Education

Diploma, accounting and informatics
  • at tourisme or syeha dekweneh institute
  • January 2006
High school or equivalent, accounting
  • at institute of tourism
  • September 2003

Specialties & Skills

Customer Service Skills
Selling Ideas
Staff Training
staff training
selling ideas
customer service

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

customer service (Training)
Training Institute:
M.C.A
Date Attended:
November 2014
Duration:
20 hours

Hobbies

  • singing ,reading , swimming ,
    number one sales at Damas jewellery on december 2012 promotion to branch manager due 10 months working date