carole mansour, CERTIFIED PROVISIONAL INTERPRETER, ENGLISH/ARABIC

carole mansour

CERTIFIED PROVISIONAL INTERPRETER, ENGLISH/ARABIC

TranslationZ - OnCall

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, English Literature
Experience
8 years, 2 Months

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Work Experience

Total years of experience :8 years, 2 Months

CERTIFIED PROVISIONAL INTERPRETER, ENGLISH/ARABIC at TranslationZ - OnCall
  • Australia - East Brisbane
  • July 2021 to March 2024

In this role, I have been instrumental utilizing my bilingual proficiency in English and Arabic to facilitate effective communication in diverse settings, including on-site, telephone, and video contexts. Committed to upholding the highest standards of professionalism, I consistently adhere to the AUSIT code of ethics, ensuring confidentiality and accuracy in interpreting services. My responsibilities encompass not only linguistic proficiency but also the ability to navigate complex healthcare and government scenarios, demonstrating adaptability and cultural sensitivity. This role has honed my skills in managing dynamic, real-time communication challenges, reflecting my dedication to providing exceptional interpreting services in alignment with the industry standards

ADMINISTRATION OFFICER at Queensland Human Rights Commission
  • Australia
  • July 2019 to March 2020

• Manage mail and distribute to Commissioner, Deputy Commissioner, and senior management team.
• Open and track complaints in Rec Find and CRM databases.
• Perform records management duties as directed.
• Prepare for internal and external meetings.
• Arrange travel for Commissioner and Deputy Commissioner
• Manage network drives for records management.
• Enter community engagements into CRM database.
• Close and archive complaint files
• Provide telephone and face-to-face reception support.
• Assist Senior Administration Officer and Corporate Services Team with financial records.

ADMINISTRATIVE ASSISTANT at International Committee of The Red Cross
  • Syria - Damascus
  • May 2015 to December 2018

Manage administrative documents, forms, diplomatic letters, and other materials electronically and in paper format. - Manage the Eco-Sec coordinator's calendar and arrange meetings, activities, and workshops. - Order stationery, paper stock, and field production books for the Eco Sec department - Translate routine correspondence from Arabic to English and vice versa, as well as other documents verbally and in writing, including confidential reports. - Attend weekly field meetings, take minutes, and send briefings to the team. - Provide administrative and logistical support to the Relief coordination team and field teams. - Manage the Eco Sec Program Management Tool, Monthly Requisition Orders, and Electronic & Paper Filing systems. - Participate in weekly and monthly statistical reporting and internal updates. - Monitor and compile Micro Economic Initiatives (MEI) Database files.

RECEPTIONIST at INTERNATIONAL COMMITTEE OF THE RED CROSS
  • United Arab Emirates
  • May 2014 to April 2015

• Manage registers, processes, and distribute incoming and outgoing information.
• Operate the switchboard, receive, execute, and transfer phone calls, and translate documents as required.
• Ensure all information is handled accurately and confidentially.
• Establish requisition orders or internal requests and ensure supplies.
• Update phone list and meeting room schedule in DOC sharing database.
• Receive and distribute mail.
• Control main door and access to the delegation.
• Receive visitors and inform the concerned colleague.
• Perform other duties and support other departments.

Receptionist at International Committee of the Red Cross
  • Syria - Damascus
  • May 2014 to April 2015

Manage registers, processes, and distribute incoming and outgoing information. - Operate the switchboard, receive, execute, and transfer phone calls, and translate documents as required. - Ensure all information is handled accurately and confidentially. - Establish requisition orders or internal requests and ensure supplies. - Update phone list and meeting room schedule in DOC sharing database. - Receive and distribute mail. - Control main door and access to the delegation. - Receive visitors and inform the concerned colleague. - Perform other duties and support other departments.

Education

Bachelor's degree, English Literature
  • at Damascus University
  • September 2011

Specialties & Skills

translating
Medical Translation
Administration
MANAGEMENT
REQUISITION
WRITING
CORPORATE SERVICES
CUSTOMER RELATIONSHIP MANAGEMENT
RECORDS MANAGEMENT
ELECTRONIC PAPER
MICROSOFT EXCEL
MICROSOFT OFFICE

Languages

Arabic
Expert
English
Expert

Training and Certifications

Technology Ability to use Microsoft Office suite Adobe and other CRM related programs (Certificate)
Certified Provisional Interpreter Arabic English National Accreditation Authority for Translators (Certificate)
Date Attended:
July 2021

Hobbies

  • Latin Dance