Carole Rahme

Collaborate with project managers and project sponsors to determine project scope and vision.

 Conduct interviews and product analysis to gather user requirements via workshops,
questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other
methods.

 Translate conceptual user requirements into functional requirements in a clear manner that is
comprehensible to developers/project team.

 Analyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and
conformity to standards.

 Create process models, specifications, diagrams, and charts to provide direction to developers
and/or the project team.

 Communicate changes, enhancements, and modifications - verbally or through written
documentation to project managers, sponsors, and other stakeholders so that issues and solutions
are understood

 Providing demos for possible prospects about the product

Gather requirements on the payroll module based on regular meetings and follow ups with clients

• Analyze clients’ requirements and needs in order to assess the implementation phase \[ETA, needed
resources, test plans, etc…\]

• Translate requirements into simplified use cases to project to different teams

• Coordinate with different departments \[QA, DEVS, and project managers\] to ensure that implementationphase is on track as scheduled

Strong testing Quality Assurance experience within Agile environment .

• Analyzed business requirements document, functional specifications document to prepare Test plan and
Test cases.

• Performed tests on various features of Agile development process.

• Identified bugs in systems by regular tests and resolved all issues and defects.

• Knowledge in Database ( especially SQL server)
• Experience with phases of software testing (Functional, Integration, Regression)

• Attended review sessions to understand the Business Requirements/Functional Specifications and
reviewed the documents to understand the client business logic

Tester in the team developing a web-based news publishing application for newspapers and media companies.

- Developing Knowledge of the company ' s products, Web and Mobile applications and be able to document releases

- Identifying, documenting, reporting errors and issues found with the system using company's procedures

- Setting test cases based on provided features, specifications and performance requirements

- Testing iPad, iPhone, Android and mobile applications ( user interface and functionalities)

Worked as Business Analyst in Soft Solutions, a retail merchandising multinational software and Backup Project Manager for CVS - Vendor project

- Testing, certification and qualification of required sections
- Business Analysis of the client requirements and needs
- Backup Project Manager for CVS - Vendor project
- Direct communication with client via conf calls or WebEx
- Presentations and training about Soft Solutions suites and business rules for new comers and clients

2 months training at Holdal Abou Adal, a multinational and international private company in Dekweneh specialized in retailing and distributing a variety of brands as well as high quality products

Was appointed to work in the perfumes and cosmetics department as supervisor on the targeted promotions taking place in boutiques Yves Rocher and ABC stores.

- Prepared the SWOT Analysis of each supervised brand

- Assisted the brand managers in preparing the lists of promotions offered during the internship period

2 months training at Coldwell Banker, a multinational real estate brokerage company in Downtown- Beirut

• Analyzed and examined the entire daily operations

• Assisting the staff in the preparation of the real estate guide covering featured articles, news worthy and topics related to real estate