Group Supervisor - Health Information Management
Health Assurance Hospitals Company- DHAMAN
Total years of experience :22 years, 3 Months
• Setting up the department from scratch in the various healthcare facilities of Dhaman.
• Preparation of Organization Chart and Budget for the department.
• Maintain up to date Policies and Procedures.
• Super user for EMR implementation.
• Preparation and control of clinical and non-clinical forms required by various departments.
• Maintain the day-to-day operations of the medical records department and manage department staffs.
• Manage hiring of staff in conjunction with Human Resources Department.
• Developed, monitor and report ongoing performance improvement program for all positions in the department.
• Provide orientation and training for staff and medical staff as needed.
• Responsible for Daily and Monthly Statistics.
• Provide support to all staff as required regarding the management of the medical records and the information contained therein.
• Plan, organizes and evaluates medical record systems through coordination with other departments and services in order to provide optimum efficiency and accuracy.
• Provides leadership with resolving HIM issues, plan future growth of the department as it relates to the effective implementation of EMR systems.
• Acts as a liaison between physicians, administrators, finance, and external agencies for the Health Information Management Department.
• Undertake the full range of quality assessment activities including daily review of charts for each department and issuing non compliance reports to Directors of Medical, Nursing and Customer Service.
• Help plan, implement and evaluate strategies for moving towards an electronic medical record.
• Coordinate activities in the filing area to ensure that records arrive at correct place at the correct time.
• Processing and Issuing of medical reports by doctors.
• Handle the department registers and organize them.
• Prepare report to Medical Director, all updates in the hospital regarding the work flow and achievements.
• Review policies and protocols of medical records department.
• Complete statistics required by the ministry and the management to meet their deadline.
• Create, Modify, and review clinical forms that are included in the medical records.
• Performs other duties related to Medical Records as assigned by Manager.
Senior Executive HIM /Medical Records Supervisor
• Setting up the HIM department from scratch.
• Preparation of Organization Chart and Budget for the department.
• Preparation of Policies and Procedures for the department.
• Preparation of various forms required by HIM.
• Coordinating and planning of new HIS..
• Provide support to all staff as required regarding the management of the medical records and the information contained therein.
Key Activities
• Undertake the full range of quality assessment activities including audits for completion of records.
• Help plan, implement and evaluate strategies for moving towards an electronic medical record.
• Coordinate activities in the filing area to ensure that records arrive at correct place at the correct time. By maintaining terminal digit filing method.
• Processing and Issuing of medical reports by doctors.
• Handle the department registers and organize them.
• Prepare report to Medical Director, all updates in the hospital regarding the work flow and achievements.
• Review policies and protocols of medical records department.
• Complete statistics required by the ministry and the management to meet their deadline.
• Create, Modify, and review clinical forms that are included in the medical records.
• Performs other duties related to Medical Records as assigned by Manager.
• Monitors medical records for compliance with Government laws and regulations; ensures that medical records meet standards for reimbursement by third-party payers and for audits;
• Prepares reports relating to the admission, birth, transfer, discharge, or death of patients; utilization of hospital beds; or outpatient services.
• Reviews and evaluates technical work involved in the preparation and maintenance of medical records.
• Establishes work priorities and controls, based on work flow requirements.
• Assistance to the Medical Staff and cooperation with other departments in the matter of records. Selects and tabulates data from patients' charts as requested by the medical staff.
• Compiles statistical reports (such as analyses of types of surgery performed, types of diseases treated, and types of cases receiving special forms of therapy).
• Preservation of records (establish maintenance, control and release of records). Responsible for an account of charts take out of the rack and properly returned.
• Development, analysis and technical evaluation of Clinical Records.
• Recommends standards and methods of operation and to achieve greater efficiency of the department.
• Answers inquiries from authorized persons relating to the medical records of patients.
• Performs other related duties as assigned.
I have been working for their Medical Records Automation project with Ministry of Health in Al - Amiri and Al - Adan Hospitals.
Brief about the Project
This project aims at complete removal of manual records and electronically maintaining all medical records of patients. The software used was Nexus. All medical staff and medical records department was connected through a Local Area Network. All medical staff was granted access at various levels and all details of patients were available in the system and can be accessed in accordance with their access levels. Once fully implemented the advantage of EMR is that it saves storage area and time and most importantly all details about the patients is easily available in one click.
My duties included: • Coordination of the project activities with regard to training doctors and nurses, the new Health Information System software (Nexus) being installed.
• Registering and updating the medical records in the system.
• Supervision of Medical Staff in completion of computerized files along with the manual files.
• Coding and indexing of diseases, registration of clinical documents in the system and retrieval of the same.
• Preparation of health statistics, monitoring and evaluating health care records for Management.
• Answering to queries related to the Health Information System.
Purchase and Invoicing Personnel - Pharmacy Division (Nov 2007 - Sep 2008)
• Creating Purchase Orders as required and in accordance with the stock of medicines.
• Receiving of medicines, cross checking with the Purchase Orders and registering the barcodes and generating codes for internal use in the system.
• Processing of Invoices and liaising of the same with accounts department related to payment.
• Generating various reports for Management.
Taiba Hospital - Kuwait (Mar 2002 - Dec 2003)
Medical Records Technician
My duties in the hospital:
• Registration and retrieval of clinical documents.
• Assisted in coding and indexing of diseases.
• Assisted in Preparation of health statistics, Monitoring and evaluating health care records.
Pushpagiri Hospital, Kerala, India (Jun 2000 - Feb 2001)
Medical Records Technician
Quality Assessment in Medical Records
This was done with special reference to Sree Chitra Tirunal Institute for Medical Sciences and Technology, Trivandrum.
The Project scope was to analyse and scrutinize the Medical Records from different angles linking the Library, OPD and Patient Services. The study was conducted based on the Quality assessment of Medical Records.
2000 Mahatma Gandhi University, Kerala, India MASTER IN APPLIED SCIENCE MEDICAL DOCUMENTATION (M. Sc)
1997 Institute of Human Resources Development (IHRD), Kerala, India Post Graduate Diploma in Computer Applications (PGDCA)
1996 Cooperative College, Kerala, India. Higher Diploma in Cooperation (HDC)
1995 Mahatma Gandhi University, Kerala, India. Bachelor of Science (Zoology) (B. Sc)