Caroline Koussaifi

-Supports and assists the overall operation of the corporate HR Manager and department.
-Assists in the recruitment and hiring of all rank and file employees excluding Corporate Managers.
-Ensures all positions hold up to date job descriptions compiled by the relevant Department Heads.
-Available for staff at all levels to advise, counsel and assist with problems or queries.
-Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedure when necessary.
-Coordinates controls and inspects staff accommodation and ensures it is of the highest possible standard of cleanliness and comfort.
-Coordinates and encourage sports and social activities on a regular basis.
-Ensures the publication of an employee’s newsletter on a regular basis and maintains lively and interesting staff notice boards.
-Ensures appraisals are carried out for every employee every January of each year.

Assisting in interviewing process
Preparing the monthly HR report
Preparing payroll
Monitoring daily and monthly attendance
Following up on appraisals
Handling staff complaints and suggestions
In charge of the staff canteen daily operations

-Monitoring daily and monthly staff attendance
-Preparing Payroll
-Preparing contracts for new starters
-Final settlement papers(leavers)
-Checking all vacation requests (Annual Leave, Public Holidays)
-Casual staff payment
-Preparing certificates, warnings…etc.
-Following up on Appraisals.
-In charge of the Staff Canteen daily operations
-Member of the Staff Welfare Committee

-Check in/Check out procedures
-Ticket confirmation
-Checking rooms
-Escorting
-Handling Complaints
-Courtesy Calls

-Olive and Oil restaurant (International cuisine)
-Rumour’s lounge
-Aquarius Pool Bar