Caroline Orena, Supervisor

Caroline Orena

Supervisor

Jawad Business Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Management
Experience
7 years, 5 Months

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Work Experience

Total years of experience :7 years, 5 Months

Supervisor at Jawad Business Group
  • United Arab Emirates - Dubai
  • January 2006 to March 2013

Jawad Business Group
Dubai, UAE
Monsoon Accessorize
Supervisor
January 2006-March 2013
Accountabilities and Responsibilities
• Ensuring the rest of the team deliver outstanding customer service.
Lead by example and encourage the team to consistently demonstrate high level of customer service and develop an extensive loyal customer database.

• Ensuring product is available at all times.
Ensure stocks deliveries are swiftly processed and presented on the sales floor according to Brand/ Visual guidelines.

• Ensure store is fully replenished and re-merchandizing the store as required.

• Identify and recognize bestsellers and slow selling lines.

• Implement excellent visual and retail standards.

• Fully understand and able to take responsibility for completing all in store administration procedures.

• Be alert to avoid stock loss and theft incidents within the store.

• Confidential at all times in connection with internal financial performance and company initiatives.


Seminar and Training Attended
Strive for Excellence Training
A Fashion Division Initiative, continuous in-store training.

On the job trainee at Philippine Long Distance Telecommunication Co.
  • Philippines
  • January 2005 to February 2005

Jawad Business Group, Dubai, UAE

Philippine Long Distance Telecommunication Co.
On the Job Training, Gracepark Business Zone, Quezon City, Philippines.
January-February 2005
SMART Communications, Inc.
SMART Entrepreneurial Program "Practical Tools for Building Important Business Ideas"
January 27, 2005, University Hall, New Era University, Philippines

Association of Marketing Educators
7th National Students' Marketing Conference "Making a Difference"
July 10, 2004, Plenary Hall, Philippine International Convention Centre, Philippines


Personal Style and Approach
• Lead by example to demonstrate high level of customer interaction and service.
• Flexible and actively support other team members.
• Maintain a well groomed and pleasant personal appearance at all times.
• Hardworking, honest and with good moral character.
• Good communication skills.
• Willing and interested to learn and be trained.

Education

Bachelor's degree, Management
  • at New Era University
  • March 2005

University Graduate Bachelor of Science in Business Administration- Major in Management

Bachelor's degree, Management
  • at New Era University
  • March 2005

New Era University, Quezon City, Philippines

Specialties & Skills

Team Management
Visual Merchandising
Administrative Duties
Inventory Control
Customer Service
DATABASE
CUSTOMER INTERACTION
CUSTOMER SERVICE
SALES FLOOR
THE SALES
TRAINING

Languages

English
Intermediate