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Caroline Werunga, Regional Senior HR Business Partner - MEA

Caroline Werunga

Regional Senior HR Business Partner - MEA·GE Water & Process Technologies recently acquired by Suez

United Arab Emirates

Bachelor's degree, International Business Administration

Work experience

Total years of experience: 26 years, 8 months

Regional Senior HR Business Partner - MEA

May 2015 - Present

GE Water & Process Technologies recently acquired by Suez

Dubai, United Arab Emirates

May 2015 - Present

 With recent acquisition of the GE Water business by Suez, I continue to provide HR business support to the Water business in the MEA region covering 14 countries
 Provided HRBP support to the GE Power Services - Field services and IT organisations
 Responsible for leading strategic HR activities for the organizations, such as Organization design, Talent pipeline and development, succession planning.
 Partnering with global teams, regional HR teams and COEs for in-region and country HR delivery
 Appointed Ethics Officer for MENA region under Suez

Company industry:
General Engineering Consultancy
Job role:
Human Resources and Recruitment

Compensation & Benefits Manager, GE Africa

July 2014 - May 2015

General Electric Co

Kenya

July 2014 - May 2015

Development of C&B strategies for attraction and retention of talent in GE Africa. Currently providing support to 18 countries in the region, primarily flag planting countries for GE. This involves research of market practice and benchmarks, determination of how to position the company and execution of these strategies.

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

MENAT HRM - Global Operations

February 2012 - July 2014

General Electric Co

Dubai, United Arab Emirates

February 2012 - July 2014

 Organizational restructuring and delayering - optimized manager spans and organizational layers
 Alignment and rationalization of resources - lowered costs and improved quality
 Execution of enterprise standards in Finance and Properties - reduced cost and simplified process
 Timely and compliant actions on non-performance - raised the bar and increased productivity
 Pro-active management of employee turnover (voluntary & involuntary) - increased employee engagement / discretionary effort
 Playing “offensive” on Compliance culture - reduced risk to GE / increased employer brand proposition
 Shared HR best practices globally - MENAT sighted as best practice

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Middle East, Africa and Turkey HRM - Global Business Services

November 2010 - February 2012

General Electric Co

Dubai, United Arab Emirates

November 2010 - February 2012

 Organizational design to support regional split and smooth transition of resources - rebranded and realigned with minimal disruption to operations
 Drove the right organizational culture through communication & training with emphasis on Compliance culture - success was supported by employee opinion survey results
 Supported on 100% integration of Turkey to MENA region on all HR processes
 Launched visible communication strategy regionally with more direct connection with employees - hired regional communicator
 GE Women’s Network Hub co-leader in Africa - developed and launched a Mentorship program

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Africa HR Leader - Global Business Services

March 2008 - November 2010

General Electric Co

Kenya

March 2008 - November 2010

 Strategized and executed on Africa HR organization design
 Supported establishment of Kenya as Africa HQ for GE through targeted hiring for key roles
 In partnership with C&B and L&D teams, developed intervention strategies to attract, recruit, develop and retain talent in new markets in Africa for GE
 Leveraged global teams and policies to develop Africa specific policies taking into account local nuisances, legal interpretations and local market practices.
 Developed HR processes addressing local labor requirements per country

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

HR Assistant Manager - Eastern Africa

February 2005 - March 2008

Deloitte & Touche

Kenya

February 2005 - March 2008

 Overall ownership of wing to wing HR processes for the Eastern Africa region
 HR organizational design - developed regional HR structure in line with Deloitte’s global strategy on integration and clustering of independent African practices
 HR compliance - management of the Global Independence Management System for managers to comply with Deloitte global compliance requirement on “Conflict of Interest”
 HRIS - in collaboration with IT team, developed in-house HRIS and HR Intranet page
 Global Mobility - developed policy and process for Deloitte EA
 Successfully transitioned into Learning & Development leader role for East Africa

Company industry:
Accounting
Job role:
Human Resources and Recruitment

Human Resource Manager

May 2003 - February 2005

Southern Engineering Co Ltd (SECO)

Kenya

May 2003 - February 2005

 Overall ownership of wing to wing HR processes including Talent acquisition, Performance and Talent management and development, and Reward and recognition programs.
 Appointed to tripartite team (FKE, Labor union and government), to review and update the Kenya Employment Act - this was eventually launched in 2007 by the Ministry of Labor
 Performance management - established rigor and discipline in documentation of employee appraisals
 Employee record management - introduced filing systems to ensure adherence to local legislation
 Talent development - developed up-skill trainings for primarily employees in “blue-collar” roles
 Policy formulation - developed “Code of Conduct” to ensure adherence to policy and local legislation
 Labor relations - participated in CBA negotiations and signing
 Conflict resolution - working with Unions, employer representative bodies and government ministries to resolve industrial disputes and avoid escalation to labor courts
 Member of steering committee and Corrective Action Request (CAR) for quality standard ISO 9001:2000

Company industry:
General Engineering Consultancy
Job role:
Human Resources and Recruitment

Head of Human Resources & Administration

November 1997 - May 2001

Consolidated Warehouses (Msa) Ltd

Kenya

November 1997 - May 2001

 Ownership of wing to wing HR processes including Talent acquisition, Performance and Talent management and development, and Reward and recognition programs
 Established the HR organization aligned to business strategy, including developing and executing on the HR strategy
 Company representative and signatory for Collective Bargaining Agreements (CBA) meetings
 In partnership with the warehouse managers, launched awareness campaigns on hygiene standards for warehouse employees
 Co-signatory to all company bank accounts

Company industry:
Warehousing
Job role:
Human Resources and Recruitment

Education

United States International University (USIU) - Africa

September 1994

September 1994

Bachelor's degree, International Business Administration

Kenya

GPA (point): 3.45 out of 4

GPA (point): 3.45 out of 4

Awarded 2 scholarships for academic excellence: - Deans List - Work study program

Skills

Shared Services Implementation
Expert
Shared Services Implementation
Expert
Recruitment
Expert
Recruitment
Expert
Change Management
Expert
Change Management
Expert
Reward Strategy
Expert
Reward Strategy
Expert
Organisational Transformation
Expert
Organisational Transformation
Expert
Talent recruitment
Expert
Talent recruitment
Expert
Computer skills
Expert
Computer skills
Expert
Change management
Expert
Change management
Expert
Organizational design
Expert
Organizational design
Expert
Organisational and Talent Development
Expert
Organisational and Talent Development
Expert
Organisational restructure / M&A
Expert
Organisational restructure / M&A
Expert
Shared Services Implementation
Expert
Shared Services Implementation
Expert
Recruitment
Expert
Recruitment
Expert
Change Management
Expert
Change Management
Expert
Reward Strategy
Expert
Reward Strategy
Expert
Organisational Transformation
Expert
Organisational Transformation
Expert

Languages

English

Expert

Swahili

Expert

French

Beginner

Memberships

Institute of Human Resource Management Kenya

Member

January 2006

Hobbies and interests

Travelling

Visited over 20 countries