Carolyn Solas, Secretary (Special Designation)

Carolyn Solas

Secretary (Special Designation)

Philippine Merchant Marine Academy

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Broadcasting
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

Secretary (Special Designation) at Philippine Merchant Marine Academy
  • Philippines
  • My current job since August 2014

- acts as the Secretary of the Research council
- organizes meetings for the council members (eg coordination, scheduling, preparation of meals sand venue, etc)
- prepares meeting agenda and other documents for the council members
- acts as a point of contact for information regarding research and development activities
- prepares minutes of the meeting
- prepares and disseminate resolutions and referendums
- in-charge in the safekeeping of files and documents related to the Research Council matters

Publication Specialist at Philippine Merchant Marine Academy
  • Philippines
  • My current job since August 2014

Acts as:
- official layout artist of the Waves and Academy Frontier publication
- content writer of all DRD publications and research outputs
- associate editor of Waves, Academy Frontier and other publications such as textbooks and workbooks
- point of contact for all instructional materials/book writing-related activities

I also do the following:
- helps in preparing publication-ready research papers and PowerPoint presentations for external presentation and journal publication of completed research outputs
- recommends research topics through brainstorming during meetings
- updates bulletin and other online platforms
- responsible for news and press releases
- completes researches by assisting the DRD research activities and editing completed researches to ensure outputs of the Office
- ensures the integrity of PMMA researchers/book authors regarding plagiarism and other related issues

Public Relations and Marketing Officer cum Executive Secretary at West Visayas State University
  • Philippines
  • July 2012 to August 2014

- acted as secretary to the Director
- acted as booking-in-charge of the Cultural center
- created marketing plans for the center
- maintained good relations with external and internal publics
- did clerical jobs and other administrative assistance
- rendered support to other offices when the need arises
- provided personal assistance to the Director

Online Media Executive at Charlton Media Group Pte Ltd
  • Philippines
  • January 2012 to March 2012

- prepared in-house newsletters and materials (HTML) for dissemination
- sent out online newsletters
- gathered and prepared reports (impressions, click-rates, etc) of the eDMs and websites
- helped manage several online magazines (Singapore Business Review, Asian Banking
And Finance, Asian Power, QSR Media, Government Magazine, Society & Events
Australia, Indopac and Hong Kong Business)
- helped in managing content of the websites (eg uploading stories, gather
contributors, etc)
- managed eDMs for clients (such as ensuring correct content display and working
hyperlinks across all email platforms)
- managed event partnerships
- assisted clients with their advertising materials (banner /content uploads, performance
tracking, etc.)
- did minor SEOs
- helped the Senior Online Editor in daily tasks and assumed all her duties in her absence

Sales/ Marketing Executive at Charlton Media Group Pte Ltd
  • Philippines
  • January 2011 to December 2011

- promoted one of the print/online publications of Charlton Media Group (Asian Banking and Finance magazine)
- hunted potential clients interested in implementing their marketing strategies such as advertising
- provided clients various media options such as:
*print advertising
*online advertising
*electronic campaigns (edms)
- communicated with clients coming mostly from APAC and throughout the world to help them with their media strategies

Customer Service Associate II at Teletech Holdings
  • Philippines
  • August 2009 to January 2011

- provided customer service to subscribers of T-Mobile USA
- addressed all the concerns of the customers such as:
*payments
*billing issues
*network problems
*problems with wireless devices
*other issues with their accounts at T-Mobile USA
- offered options to the customers to fully maximize their postpaid subscription to increase their satisfaction towards the services of T-Mobile USA

Education

Bachelor's degree, Broadcasting
  • at West Visayas State University
  • March 2009
High school or equivalent, n/a
  • at Santa Maria Catholic School - Ateneo de Iloilo
  • March 2005

Specialties & Skills

Customer Service
Secretarial
Digital Marketing
Publications
Communications
BILLING
CUSTOMER SERVICE
EDITING
PUBLICITY
Copywriting
InDesign
Secretarial
Event Hosting
Guest Relations
Singing and/or acting

Languages

English
Expert

Training and Certifications

Diploma in Digital Marketing (Certificate)
Date Attended:
April 2017
Civil Service Eligibility (Professional) (Certificate)
Date Attended:
December 2011