Team Leader, Business Consultants
DU - Emirates Integrated Telecommunications Company
Total des années d'expérience :17 years, 8 Mois
Prepare & Plan Sales Forecast, Customer Service & Sales Techniques Training. Business Development,
Business Strategy, Generate Leads, Meet Clients, assign Monthly Targets, Define Market Segments, Manage
Key Accounts. To increase in new clients compared to previous years, To increase in total revenue, and
some measurement tied to selling activities such as phone calls, door-to-door sales, or other activities that are
seen as important to the company.
Business Expansion, Target New Markets.
Cover everything from IT-programmers, specialized engineers, advanced marketing and key account management activities, sales and relations, development for current and prospective customers.
Serving the travel and Tourism industry in United Kingdom, off shore communications, Customer Satisfaction, After Sales Services.
Concerned with the analytic preparation of potential growth opportunities for the senior management or board of directors as well as the subsequent support and monitoring of its implementation.
Responsible of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements.
Build market position by locating, developing, defining, negotiating, and closing business relationships. Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Resolve product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommend potential products and services to management by collecting customer information and analyzing customer needs. Complaint Management.
Typing up minutes
Organising diaries
Fielding calls
Managing junior office staff
Organising travel arrangements
Monitor and control electronic computer and peripheral electronic data processing equipment to process business, data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
Communicating effectively front face of the company.