Cassandra Mahfouz

• Maintain records and libraries, and coordinating with clients and lawyers.
• Prepare Fee notes and keep track of all fee notes issued and pending payments.
• Handle the Firms library (Physical contracts + Scans…Data Base), and keep it
updated at any point in time.
• Handle all HR related duties of the firm.
• Handle the accounts of the firm.
• Acting as the personal assistant to the Managing Partner with all the duties and
responsibilities of such role.
• Handling the firms calls.
• Overseeing administrative tasks.
• Managing technology needs and implementing/maintaining software.
• Overseeing administrative tasks.
• Assisting the senior associates with any requests assigned by them.
• Create client files and keep all records up to date.

MLRO Duties as Follows

• Handle all secretarial work for the office of the General Manager.
• On-boarding of New vendors to be located in the Hotel.
• Prepare letter, memos & any other documents.
• Co-ordinate with all the departments for the smooth functioning of the organization.
• Promptly replying to all correspondence without constant supervision.
• Co-ordinate with all HODs for various meetings.
• Take minutes of meetings.
• Co-ordinate and follow up with HODs for the monthly reports.
• Prepare and manage correspondence, reports & documents.
• Manage Executive office requests.
• Arrange and confirm appointments after consulting with the GM and checking his
availability accordingly.
• Organize and coordinate meetings & conferences.
• Take and share minutes of meeting to all attended parties and upload over Microsoft
Teams.
• Maintain schedules and Calendar of the General Manager.
• Co-ordinate the flow of information both internally & externally.
• Perform the above and any other assignments/jobs requested by superiors.

• Recruiting staff, which involves developing job descriptions and person
specifications, preparing job adverts, checking application forms, shortlisting,
interviewing and selecting candidates
• Handling HR letters (Arabic & English), medical insurance, employees leaves and
Probationary period
• Prepare, validate and execute the Company monthly payroll, grants, bonus and any
other separate payments to ensure timely payments to the employees.
• Monitor employee attendance and keep record in the database
• Preparing and maintaining documents like Time sheets, Payrolls, Leaves and
personnel related.
• Provide advice and assistance to supervisors on staff recruitment
• Perform other related duties as required

to the Legal Director
 Handle the contracts’ library of the Group (Physical contracts + Scans…Data
Base), and keep it updated at any point in time.
 Handle daily tasks assigned by the Legal Director, update his daily calendar and
receive his calls.
 Check e-mails for any requested documents from the legal’s side, prepare it and
send it.
 Coordinate with the PRO for the company and all the subsidiaries’ governmental
documents renewal (CR, TL, CC…etc.)
 Prepare all requested Arabic or English letters (police reports, shareholders’
endorsement letters, MOI letters, MOME letters…etc.).
 Check Invoices under legal department.
 Prepare internal memos and get it signed by the authorized persons. Then call the
concerned company for cheques collection once it’s ready
 Update and document all payments from the legal side and all government
documents on the shared-drive as well
 Handle the communication between all the subsidiaries regarding any related legal
issue

• Record employee information such as personal data, compensation, benefits and
attendance.
• Prepare offer letters and send them to candidates and the follow up (Tickets, Visa,
Accommodation, etc.)
• Analyzing, planning, managing recruitment programs and the hiring process for all
departments.
• Suggest proper media for approaching the right caliber candidates and post
vacancies on various recruitment websites.
• Coordinate with recruitment agencies of the required labor request.
• Screen and evaluate candidates for various positions.
• Handling HR letters (Arabic & English), medical insurance, employees leaves and
Probationary period
• Prepare, validate and execute the Company monthly payroll, grants, bonus and any
other separate payments to ensure timely payments to the employees.
• Monitor employee attendance and keep record in the database.
• Open new files for new employees, update in the system and prepare joining report,
and record training of employees in their personal file.
• Examine employee files to answer inquiries and provide information to authorized
persons.
• Give induction for new employees.
• Follow up all salaries process i.e. probation period forms, resignation…etc.
• Generate Human Resources data reports as necessary.
• Responsible for the database of the company in adding and updating any details or
resumes.
• Coordinate and Schedule interviews between candidates.
• Develop, implement and maintain HR policies and procedures to ensure effective,
fair and consistent management of staff throughout the organization.
• Manage the information held on the HR database and personnel files to ensure it is
updated in a timely and accurate manner and complies with any legal or data
protection policies.
• Conducting Telephonic Interviews to the shortlisted candidates.
• Preparing and maintaining documents like Time sheets, Payrolls, Leaves and
personnel related.

• Maintain database by entering new and updated customer and account information
• Prepare source data for computer entry by compiling and sorting information;
establishing entry priorities
• Enter customer and account data by inputting alphabetic and numeric information
on keyboard or optical scanner according to screen format
• Maintain data entry requirements by following data program techniques and
procedures
• Verify entered customer and account data by reviewing, correcting, deleting, or
reentering data; combining data from both systems when account information is
incomplete; purging files to eliminate duplication of data.
• Test customer and account system changes and upgrades by inputting new data;
reviewing output.
• Secure information by completing data base backups.
• Maintain customer confidence and protects operations by keeping information
confidential

• Answer calls and handle customer inquiries.
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Enter new customer information into system
• Update existing customer information
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
• Determines requirements by working with customers.