Catalina Diaz, ASSISTANCE RESTAURANT MANAGER

Catalina Diaz

ASSISTANCE RESTAURANT MANAGER

hard rock cafe

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Administration And Business Administration
الخبرات
2 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 1 أشهر

ASSISTANCE RESTAURANT MANAGER في hard rock cafe
  • كولومبيا - Bogota
  • سبتمبر 2023 إلى يناير 2024

As an Assistant Restaurant Manager, I played a key role in enhancing the operational efficiency of the establishment by creating and implementing systems for tracking and managing both employee attendance and performance.

For employee attendance, I designed a comprehensive system that ensured accurate and timely tracking. This initiative not only streamlined administrative processes but also contributed to a more organized and punctual workforce, ultimately benefiting the overall functioning of the restaurant.

Additionally, I took the initiative to develop and maintain a system for tracking and managing employee performance.

ASSISTANT EVENT COORDINATOR في crown nest
  • الولايات المتحدة - ميشيغان
  • مايو 2023 إلى سبتمبر 2023

Assistant in Catering Events, my role extended beyond mere coordination, encompassing the holistic management of events from initial client dialogue to service order, space preparation, and team coordination. My responsibilities included orchestrating every aspect of the event, ensuring seamless execution and client satisfaction.

One of my key contributions was the enhancement of my leadership skills. In overseeing and organizing colleagues, I effectively managed and directed their efforts, cultivating a collaborative and efficient working environment. This leadership development was crucial in ensuring that the team operated cohesively, delivering exceptional service and creating a positive atmosphere for both clients and staff.

Guest Service Agent في boyne resort
  • الولايات المتحدة - ميشيغان
  • أبريل 2023 إلى سبتمبر 2023

Experienced hospitality professional with a diverse background in various roles.
Proven ability in event coordination and restaurant management, ensuring successful
operations and customer satisfaction. Skilled in hosting, adept at welcoming
customers and managing reservations. ProCcient as a Prep -ook, preparing
highqAuality ingredients for delightful dishes. Gs a Iuest Service Gttendant, & take
pride in delivering exceptional service and meeting all customer needs. -ommitted
to leveraging my skills and experience to excel in all hospitality and food T beverage
roles

hostess leader في HARD ROCK CAFE
  • كولومبيا
  • يناير 2022 إلى أبريل 2023

In my role as Assistant Restaurant Manager, I undertook crucial responsibilities such as handling online and phone reservations, orchestrating the seating of guests, and overseeing employee attendance. My meticulous approach to these tasks ensured the smooth operation of the restaurant and contributed to an optimal dining experience for customers.

One of my notable achievements was my proficiency in creating a positive first impression and warm welcome for customers. This skill significantly impacted guest satisfaction and the overall ambiance of the restaurant. By prioritizing hospitality, I enhanced the overall dining experience, leaving a lasting positive impression on patrons.

الخلفية التعليمية

دبلوم, Administration And Business Administration
  • في GBS
  • أغسطس 2025
دبلوم, hospitality managment
  • في International Career Institute
  • يناير 2022
الثانوية العامة أو ما يعادلها, Administration
  • في Gimnasio los pinos
  • نوفمبر 2021

Specialties & Skills

Multitasking
Sales Target
team lead
Customer Service

اللغات

الانجليزية
متمرّس
الاسبانية
اللغة الأم