Training Sales Representative
CIS College
Total years of experience :12 years, 7 Months
July2011-Present, Hotel Le Royal;
Dbaye, Lebanon;
Responsibilities:
- Reception
- Guest Relations
- Bell boy
- Concierge
- Operator
• Steps for cleaning guest's room
• Take guests requests, and follow up
• Room supervisor duties
• Public supervisor duties
• Turndown service
Learn the different tasks as:
• Operator
• Bellboy
• Concierge
• Guest relation
• Reception
Learn different tasks on how to reserve rooms for the guests in different ways and understand what the guest is searching for
October2007-July 2012 Bachelor of Business Administration; Holy Spirit University (USEK) ; Kaslik, Lebanon; Major: Hotel Management and Tourism (Cordon Bleu Program) GPA: 75/100
June 2007 High School Degree; Central College (CCJ) ; Jounieh, Lebanon; Emphasis: Socio-economic