CATHERINE DE MESA

Prepares, updates and files employment records related to hiring, transferring, promoting, and terminating employees  Capable in Human resource Policy procedures, UAE Laws and other standards for new and existing employees  100% full support in PRO assistance such as processing Emirates IDs, and employees’ Labor and Residence visas through Zones Corp., eChannel and DAFZA services  Handling all legal documents and licenses every year such as the company’s Industrial License, Ministry of Economy License (Industrial and VAT), Abu Dhabi civil Defense Certificate, Environmental Permit, Tadweer Waste Management Certificate, Abu Dhabi Chamber of Commerce Certificate, and other licensing required  Administer the company’s Petty cash and payroll every month, including Production’s monthly timesheets  Handles all related Insurance processes every year (Health Insurance and Policy Insurance)  Well trained in being Executive Secretary to General Manager with travel, schedule, Expense reports and appointments.
Other tasks assigned:
• Ordering and Monitoring Office Supplies, Drinking Water and Pantry Supplies (Coffee, Coffee Capsules, Biscuit, plastics cups etc.)
• Managing Meeting / Training Room (Booking or Scheduling)
• Point of contact / Assistance of Visitors

POSITION SUMMARY:
Coordinate and perform office and related activities such as receptionist, mail/messenger, courier services, operation of switchboard, conference room services, hotel and transportation reservation, office securities, and other related areas. Arrange purchase of office stationery, supplies and equipment. Oversee maintenance and alteration of office areas, equipment layout and housekeeping. Manage the PPE inventory. Assist MB (Master Batch) Global Operations Director with travel, schedule and appointments.

Duties and Responsibilities:
 Perform day to day activities of the office services, resolve office services issues.
 Act as receptionist, screening and welcoming visitors, keep visitor record and ensure visitor follow security guidelines.
 Provide mail, messenger services, including pick-up and delivery of mail and packages. Provide driver/courier services between various local facilities.
 Operate telephone switchboard, handling incoming calls, operate paging system and arrange for service of telephone equipment.
 Ensure all office equipment is maintained in working and cost effective order.
 Assist in hotel reservation and transportation reservation for the employees and visitors. Coordinate travel visas for overseas travelling.
 Arrange for purchase of office stationery, supplies and equipment. Responsible for replenishment of office supplies and stationery.
 Perform clerical work involving typing, filling, etc.
 Maintain and manage the PPE (Personal Protective Equipment) inventory.
 Assists MB Operations Director with travel, schedule and appointments.
 Order lunches for meeting per request
 Office contact for coordinating Office bus trip to Corp. events etc.
 Arrange office space set-up (for conference meetings, short meetings)
 Complete and submit Expense Reports
 Schedule and plans travel
 Arrange gate pass for all visitors

• Responsible for preparing invoices and make follow-ups for receivables
• Assisting the financial controller in the finalization of accounts
• Intervening with all levels of employees
• Writing cash and cheque receipts and posting it in their respective Nominal accounts
• Keeping track of all warehouse deliveries and maintaining proper coordination
• Coordinating with our corporate customers like EMIRATES AIRLINES
• Handling all customer related queries
• Attending all walk-in customers and looking after their requirements
• Responsible for answering phone calls especially for the customers

• Attends meeting once a week for the financial growth of the company
• Responsible for receiving cash remittance of agents
• Responsible for monitoring and tracing payments from customers
• Responsible for everyday check payments of the Pre-paid cards and Automatic load
• Prepares monthly check payments such as SSS (Social Security Systems), PhilHealth, BIR (Bureau of Internal Revenue), Meralco (Electric Supply), Water District, PLDT (Philippine Long Distance Telephone Company)
• Responsible for encoding the SOS (Summary of sales)
• Responsible for depositing the customers check and cash payments in the bank
• Prepares and handles petty cash and payroll
• Responsible for the everyday transactions of the customers coming from the bank
• Act as the Supervisor to the Supervisor when she’s not around
• Secretary to the President and Vice-President of the company

• Responsible for computing Mayor’s Permit
• Manual posting of Tax payments through an index card
• Responsible for encoding the Active Business files
• Computes Transfer Tax
• Responsible for preparing certificates such as “Retired Business, Compromise Agreements, Transferred Business and No Business Certificates” requested by the Taxpayers
• Manual posting of Professional Tax receipt
• Computes quarterly basis Business Tax

• Responds to client’s complaints and sees to speedy and full resolution.
• Ensures updating of Customer Information File upon receipt of needed information from client.
• Initiate activation of dormant accounts with clients.
• Accepts and posts miscellaneous bills payment.
• Handles cash sorting and disbursement of regular branch expenses.
• Handles check order, telegraphic transfers and MC encashment.
• Generates End-of-Day Reports.
• Processes roll-overs/maturity/pre term.
• Processes account opening.
• Mails/handles out-of-town checks.
• Other tasks assigned from time to time.

• Responsible for encoding the Bills and Acts coming from the Senate