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Catherine Nyambura, Front Desk Team Leader

Catherine Nyambura

Front Desk Team Leader

emaar

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Hotel Management
Expérience
13 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 11 Mois

Front Desk Team Leader à emaar
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juin 2010

Leading a Team of Concierge staff in delivering exclusive and personalized services to the Residents at Burj Khalifa. Also coordinating with Technical, Property services and Security as to the Property Maintenance and working with the Management in order to maintain the same.

Éducation

Diplôme, Hotel Management
  • à Tsavo Park Hotel Institute
  • décembre 2002

Management Trainee from June 2002 until Dec. 2002. Working closely with the Hotel Managers in their respective departments, and acquiring a hands on experience.

Specialties & Skills

Complaint Handling
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Leading By Example
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Innovative Problem Solver
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Team Building
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Customer Relations
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Complaint handling, Customer relations
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Listening and Complaint Handling, Excellent customer relations,
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Langues

Souahéli
Expert

Formation et Diplômes

Compalint Handling (Formation)
Institut de formation:
Emaar Training
Date de la formation:
October 2013
Durée:
8 heures

Loisirs

  • Listening to music and dancing, Going for long drives, Sports, Taking part Social events
    Represented my High School at Table Tennis and Badminton Tournaments. Currently the Organizer of Team Building activities at work.