Executive Administrative Assistant
Jumbo Electronics
مجموع سنوات الخبرة :16 years, 1 أشهر
• Secretary for Head of the Division (Mobility & Solutions)
• Responsible for all the Administrative Works of the DIVISION (Travel Requisitions, Leaves, Conveyance and OT, Claims, Petty Cash, Business Agreements)
• Filing and keeping track of records for all the documents I am preparing and processing.
• Processing Weekly & Monthly Reports for Retailers.
• Processing DOA (Dead on Arrival) for Sony Mobiles.
• Processing Claims from the Vendor and making a point that claims are duly paid off.
• Processing Bundling and Kitting for every promotion.
• Processing MPOS ID creation/registrations for new dealers in DU.
• Coordinating with Van Sales people for any customer complaints and queries in DU.
• Responsible for maintaining the Main Reception area organized and welcoming to the guests/clients
• Providing a very good customer service with a very professional communications or interactions
• Keeping files and track of guests for future use (Emergency, left/lost Identification Cards)
• Answering calls as well as emails from both guests and clients/tenants
April 2011 - Nov 2013 Citibank, Dubai, United Arab Emirates
Senior Sales Executive/Telesales Executive
• Responsible for Executing and Achieving Sales of Citibank Loans and Credit Cards.
• Responsible to Cross Sell and Up-sell other Citibank products (Account Opening, Top Up for Loans, Upgrading Credit Card Limit) to achieved the required target.
• Provide Client Interaction with Value Calls.
• To ensure customer's documentation is complete & in compliance with the bank's requirements.
• Understanding the needs of the end customer & providing appropriate financial solutions.
• To help coordinators resolve discrepancies associated to customer documentation.
• Sells Banc assurance products with bank clients
• Assist bank clients with their financial wealth through investments
• Managed to meet it's required quota monthly at Life & Non-Life Insurance Products
• Assist subscribers with their concern, provides them good customer service
• Processed after sales transactions
• Acts as Inventory Custodian whose In-charge of incoming and outgoing stocks
• Acts as Cashier and Over-All Tasks of the Business Center
Bachelor in Tourism Polytechnic University of the Philippines, Sta. Mesa, Manila